SYNNEX Corp

Failure Analysis Engineer

SYNNEX Corp • $70K — $95K *
Olive Branch, MS 38654In-Person
Telecommunications & Hardware
Less than 5 years of experience
More than 3 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mechanical, Electrical, Computer Engineering, Computer Science, or equivalent experience (3+ years)
  • Deep knowledge of server component architecture and design
  • Working knowledge of power-related components and control interfaces
  • Strong experience in PCBA-level troubleshooting and reading schematics
  • Proficiency in Python scripting and Linux OS administration

Responsibilities

  • Collaborate with top-name customers on server hardware and firmware deployment
  • Maintain strong relationships with customers, vendors, and internal teams
  • Support manufacturing and customer service in troubleshooting
  • Resolve technical issues with internal and field engineers
  • Perform detailed troubleshooting and failure analysis of hardware

Benefits

  • Collaborative and innovative work culture
  • Opportunities to work with major clients
  • Part of a Fortune 500 company
  • Emphasis on diversity and inclusion
  • Access to advanced diagnostic tools and technologies
Full Job Description

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment!

Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment.

Principal Duties and Responsibilities (Essential Functions)

  • Work directly with top-name customers on deployment of new server hardware and firmware (BIOS, RAID, DMI, FRU).
  • Develop and maintain excellent working relationships with customers, vendors, and internal teams in support of overall company objectives.
  • Provide support to manufacturing and customer service teams, replicating and troubleshooting field-returned failures.
  • Drive technical issues to closure by working with internal and field engineers to identify, track, root cause, and resolve issues.
  • Perform PCBA-level troubleshooting and component-level FAto identify root causes of hardware failures.
  • Use diagnostic equipment including oscilloscopes, logic analyzers, multimeters, thermal imaging cameras, X-ray, and others.
  • Interpret and analyze schematics, Gerber files, and PCBA layout documentation to trace power rails, signal paths, and interconnects.
  • Troubleshot power delivery issues, signal integrity problems, and component defects on x86 server systems.

Education and Work Experience

  • BS in Mechanical, Electrical, Computer Engineering, Computer Science, or equivalent industry experience (3+ years).

Knowledge, Skills and Abilities

  • Deep knowledge of server component architecture and design (motherboards, CPUs, RAM, hard drives, heat sinks, fans).
  • Working knowledge of power-related components (power supplies, PDUs, VRMs) and control interfaces (PMBus, IPMI).
  • Strong experience in PCBA-level troubleshooting, FA at the component level, and reading schematics & PCBA layout files.
  • Ability to troubleshoot x86-based systems, diagnosing hardware and software issues.
  • Proficiency in Python scripting and Linux OS administration (RedHat, SuSE, Debian).
  • Excellent written and verbal communication skills.
  • Attention to detail, strong process orientation, and organizational skills.
  • Self-starter, highly motivated, and comfortable in afast-moving, small-team environment.

Job Complexity and Supervision

  • Works on problems of moderate scope.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Builds productive internal/external working relationships.
  • Comfortable in a fast-moving business and team environment
  • Excellent communication skills—written and verbal.
  • Attention to detail and process.
  • Self-starter and highly motivated

PHYsical Demands

  • Extensive use of computer equipment, and frequent telephone activity.
  • Periods of extended sitting, walking, and standing are required.
  • Activities such as bending and occasionally lifting up to 40 pounds.
  • Employee must be physically capable of completing and satisfying all training requirements as stipulated by Company policy.

@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  

About SYNNEX Corp

SYNNEX Corporation is a business process services company that provides services in distribution, contract assembly, and global business services. The company operates in two segments, Distribution Services and Global Business Services (GBS). The Distribution Services segment distributes computer systems, peripherals, system components, software, networking equipment, and complementary products to various customers, such as value-added resellers, system integrators, and retailers, as well as provides assembly services to original equipment manufacturers (OEMs), including integrated supply chain management, build-to-order, and configure-to-order system configurations, materials management, and logistics. The GBS segment offers various services comprising customer management, software development, web hosting, hosted software, domain name registration, and back-office processing. This segment delivers its services through voice, chat, Web, email, and digital print. It also sells products complementary to these service offerings in China. In addition, SYNNEX Corporation offers various financial services, including net terms, third party leasing and floor plan financing, letters of credit, and arrangements to collect payments directly from the end-user; online services; and marketing services, as well as technical support services consisting of pre and post-sales support. The company serves resellers, retailers, and OEMs located worldwide. SYNNEX Corporation, formerly known as SYNNEX Information Technologies, Inc., was founded in 1980 is headquartered in Fremont, California.

SYNNEX Corp Careers

Join the vibrant team at SYNNEX Corp, a leading provider of IT distribution and customer care outsourced services, where innovation meets exceptional leadership, and diversity thrives. As a powerhouse in the technology sector, SYNNEX Corp offers unparalleled job opportunities aimed at fostering professional growth and dynamic career paths.

Work You’ll Do

At SYNNEX Corp, you will engage in meaningful work that directly impacts our company and customers while working alongside some of the brightest minds in the industry. Our diverse team at SYNNEX is dedicated to excellence, innovation, and leadership in the digital landscape. Here, your career will flourish as you become part of a culture that values your skills and aspirations.

Innovative Careers

Start your journey with SYNNEX as we transform the tech world through strategic leadership and innovative solutions. We offer a variety of positions, from customer support to high-level management roles, ensuring that your career path is aligned with your professional goals and personal development.

Internship Programs

Kickstart your career with a SYNNEX internship. Our internships provide invaluable workplace experience, offering a glimpse into the dynamic tech industry and a chance to develop essential skills that will aid your professional growth. Interns at SYNNEX Corp are considered integral members of our team, contributing to real projects and gaining hands-on experience.

Grow With Us

SYNNEX is committed to the growth of our employees and our company. We provide robust training programs, including leadership development and diversity training, to ensure that every team member can reach their full potential. Our supportive culture advocates for continuous learning and development, helping you to advance your career while contributing to our collective success.

Benefits and Culture

Choosing to work at SYNNEX means opting for a career that comes with competitive benefits and a workplace culture that promotes balance and well-being. Our comprehensive benefits package includes health, vision, and dental insurance, employee wellness programs, and flexible working arrangements. At SYNNEX, we celebrate diversity and strive to create an inclusive environment where everyone is respected for their unique contributions.

Join Our Team

Explore the job opportunities at SYNNEX Corp today and find the position that matches your skills and passions. We are continuously hiring and looking for ambitious, curious, and innovative professionals to join our team. Whether you are starting your career or looking to take it to the next level, SYNNEX provides the resources and global platform to achieve your goals.

Stay Connected

Keep up to date with the latest at SYNNEX by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn about the cutting-edge innovations at SYNNEX. Personalize your job search and receive alerts tailored to your career preferences.

Networking and Professional Development

At SYNNEX, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, workshops, and seminars. Enhance your resume, sharpen your interview skills, and build relationships that will aid your career growth.

Explore Careers at SYNNEX Corp

Your future at SYNNEX Corp is limited only by your imagination and drive. With a commitment to innovation, leadership, and diversity, SYNNEX is the place to be for those who aspire to achieve great things. Don’t just look for a job; look for a career that offers more. Join SYNNEX Corp today and be part of our global team making a difference in the tech world.

SEARCH SYNNEX JOBS

Learn more about SYNNEX Corp
Size
22,000 employees
Market Cap
$9 billion
Industry
Business Services
Net Income
$529.1 million
5 Year Trend
+17.6%
Revenue
$24.6 billion
NASDAQ
SNX
* Ladders Estimates

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