Position Title: FACILITIES SITE SUPERVISOR Salary: $115,000 - $130,000Pay Grade: 15 Other Forms of Compensation: BONUS This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job SummaryThe
Facilities Site Supervisor - Provides support to the Engineering Manager to provide excellent customer service to our corporate client. Directly supervise in-house technicians and vendors including but not limited to mechanical, electrical, HVAC, architectural, plumbing, and Metrology technicians. Oversee the team thvendors includingvisual support. Develop and maintain a strong working relationship with our Client. Complete all associated PMS dedicated to the hard and soft service work centers; ensure world class KPI's/OPI's.
Essential Duties and Responsibilities:- Responsible for the Client services budget development and oversight. Provide financial reporting as required.
- Assist in vendor contract development and procure goods and services through Compass and Client systems.
- Manage requisitions, P.O.'s and receipt invoices upon delivery or completion of work.
- Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and customer service focus.
- Work closely with the site Unit Director on day-to-day operations and planning the facilities team's goals and objectives.
- Seek to continuously improve processes, systems, and overall client satisfaction.
- Plans, organizes, directs, coordinates, and supervises functions and activities of the department.
- Establishes and implements policies and procedures for departmental operations.
- Encourages and nurtures associate creativity and innovation within the ESFM IFM program.
- Ensures compliance with all regulatory agencies.
- Demonstrates quality leadership in meeting performances plans.
- Ensures proper staffing for within all Departments (O&M, Conference Services, Mail Services)..
- Manage the quality process as it relates to Business Support Services and set targets for quality improvement
- Measure customer satisfaction and implement action plans for areas below standard
- Manage small projects, as needed.
- Develop reports and presentations; in support of quarterly and annual business reviews.
Qualifications- Minimum of 5 years facilities services industry experience.
- Excellent written and verbal communication skills.
- Solid understanding of facilities management to include O&M, A/V, mail, pest control, waste management, vendor management service delivery while managing demanding clientele.
- Strong management and organizational skills
- Ability to manage stressful situations in a calm, courteous, and efficient manner.
- Client relations and customer service oriented.
- Team leadership abilities; staffing, recruiting, development and relations.
- Planning, organization & system know-how.
- Strong IT skills - Excel, Powerpoint, Word, MS Teams.
Apply to ESFM Services today!ESFM is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at ESFM are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf
Applications are accepted on an ongoing basis.
Req ID:1533332
ESFM
Julia Lari
