Facilities Services Supervisor

City of Cedar Rapids, IA

$67K — $94K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree or relevant college coursework
  • 3-5 years of maintenance or custodial experience
  • Supervisory experience in the custodial or maintenance field
  • Excellent communication skills
  • Proficiency in Microsoft Office
  • Ability to collaborate with diverse groups

Responsibilities

  • Direct custodial operations and facility maintenance
  • Supervise custodial staff with task delegation
  • Manage environmental service contracts
  • Verify work completion for compliance
  • Collaborate with departments for service requests
  • Oversee security system updates and maintenance
  • Manage custodial product inventory

Benefits

  • Multiple health insurance plans with low premiums
  • Comprehensive wellness program and onsite exercise facilities
  • 100% City-paid basic life insurance
  • Educational assistance up to $3,000 per year
  • Generous paid time off and 11 paid holidays
  • Public Service Loan Forgiveness eligibility
Full Job Description
Salary : $67,475.20 - $94,411.20 Annually
Location : City Services Center- 500 15th Ave SW, Cedar Rapids, IA
Job Type: Full-Time
Department: City Manager
Division: Facilities Maintenance
Opening Date: 08/26/2026
Closing Date: 9/8/2026 11:59 PM Central
FLSA: Exempt
Bargaining Unit: NON_BARGAINING

The City of Cedar Rapids is looking for a Facilities Service Supervisor to lead the day-to-day custodial operations and building and grounds maintenance for City facilities. This is an important leadership role that helps ensure our buildings are clean, safe, well-maintained, and ready to serve employees, residents, and visitors every day.
As the Facilities Service Supervisor, you will oversee a team responsible for the care and maintenance of a wide variety of City buildings and facilities. You'll coordinate custodial services, building maintenance, grounds care, repairs, preventative maintenance, and related facility operations. The position requires someone who can balance day-today priorities with long-term planning while providing directions, support, and accountability to the team. If you enjoy leading people, improving processes, and making sure facilities are operating at their best, we encourage you to apply!
About this Opportunity
Supervises, coordinates and delegates custodial personnel at various city owned facilities. Manages environmental service contracts. Performs related work as required.
Essential Duties & Responsibilities

Job Duties and Responsibilities
  • Directs and oversees custodial operations and building and grounds maintenance for various City facilities, ensuring all services are delivered safely, efficiently, and in alignment with established quality standards.
  • Supervises assigned personnel by delegating tasks, providing clear and consistent guidance, promoting adherence to safety protocols, and conducting comprehensive performance evaluations.
  • Administers the planning, scheduling, and coordination of environmental service contracts to ensure vendor performance meets City requirements for service quality, safety, and customer responsiveness.
  • Reviews and verifies the completion of work assignments to ensure compliance with operational standards, safety expectations, and departmental directives; adjusts work instructions and timelines as necessary.
  • Collaborates with internal departments to assess needs, respond to maintenance service requests, and ensure that facility operations support a high standard of customer service.
  • Oversees updates and maintenance of the City's Lenel identification and door security system to ensure secure, reliable access control across facilities.
  • Manages custodial product inventory and coordinates distribution with various City departments to support continuous, efficient operations.
  • Develops and prepares procurement specifications for goods and services in accordance with City policies, emphasizing quality, safety, and operational effectiveness.
  • Performs additional related duties as assigned to support safe facility operations, effective personnel management, and high-quality service delivery.

Qualifications

Required Education and Experience
  • At least two years of relevant college level course work or an Associate's degree from an accredited college or university and
  • Three (3) to five (5) years' experience in maintenance and or custodial services, including lead or supervisory responsibilities or
  • An equivalent combination of education and/or experience
  • Excellent written, verbal and interpersonal communication skills
  • Proficiency with Microsoft Office
  • Ability to work collaboratively with a diverse population
Required Licenses or Certifications
  • Valid U.S. Driver's License
  • Ability to pass NCIC background check
Desired Qualifications
  • Experience leading, developing, and supervising a diverse custodial, maintenance, and stockroom control team.
  • Experience in cleaning product selection, chemical safety compliance, and advanced floor care techniques, including scrubbing, burnishing, and refinishing.
  • Experience in grounds maintenance operations, including mowing, trimming, debris removal, vegetation management, and performing seasonal tasks.

Supplemental Information

Work Schedule
  • Monday - Friday 7:30am to 4:30pm

We offer benefits and beyond for our employees and their families!
  • Multiple health insurance plans administered by Wellmark Blue Cross and Blue Shield with low employee premiums, deductibles, and co-insurance (view our benefits summaries for more information: and )
  • Expansive Wellness Program and low cost onsite exercise facilities
  • Dental Insurance with Delta Dental of Iowa
  • 100% city paid basic life insurance
  • Other voluntary benefits offered including vision, long-term disability, and supplemental life insurance
  • IPERS Retirement - Iowa Public Employees Retirement System, with contributions of 6.29% employee/ 9.44% City
  • Deferred Compensation (IRS Section 457) retirement programs
  • Generous paid time off AND 11 paid holidays per year
  • Paid Parental Leave program with 4 weeks of paid time off
  • Annual salary increases, AND an annual across-the-board increase (determined by available budget)
  • Longevity Pay for years of service
  • Educational assistance up to $3,000 per year
  • A culture that is supportive and committed to professional development opportunities
  • Public Service Loan Forgiveness - Employees may qualify for the PSLF program which forgives the remaining balance on your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer.

01

Which of the following best indicates your highest level of education?
  • I do not have a High School diploma or GED
  • High School diploma or GED
  • Some college (at least the equivalent of 1 year)
  • Associate's degree or vocational equivalent
  • Bachelor's degree
  • Master's degree or higher

02

How many years of experience do you have in a Supervisory and/or Project Management in Custodial Service or Maintenance?
  • Less than 1 year of experience
  • At least 1 year of experience
  • At least 3 years of experience
  • At least 5 years of experience
  • At least 7 years of experience
  • More than 7 years of experience

03

Which of the following best indicates your total years of experience where primary duties consisted of Maintenance and or Custodial Service in a Lead or Supervisory role? Please only include experience where your primary job responsibilities were in one of these areas.
  • Less than 1 year of experience
  • At least 1 year of experience
  • At least 2 years of experience
  • At least 3 years of experience
  • At least 4 years of experience
  • At least 5 years of experience
  • More than 5 years of experience

04

Which of the following best describes your proficiency with Microsoft Office?
  • Beginner
  • Intermediate
  • Proficient
  • Advance
  • Expert

05

Please share your work experience in Custodial Service and/or Maintenance.
06

Please describe your experience working collaboratively with a diverse population.
07

Do you have a valid U.S. Driver's License?
  • Yes
  • No

08

Do you have the ability to pass a NCIC background check?
  • Yes
  • No

09

Please select all that applies to your own professional experience:
  • Experience leading, developing, and supervising a diverse custodial, maintenance, and stockroom control team.
  • Experience in cleaning product selection, chemical safety compliance, and advanced floor care techniques, including scrubbing, burnishing, and refinishing.
  • Experience in grounds maintenance operations, including mowing, trimming, debris removal, vegetation management, and performing seasonal tasks.

Required Question

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