Facilities Services Manager - Norwood, MA

Equans

• $90K — $110K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in facilities or cleaning management within the pharmaceutical industry
  • Strong knowledge of GMP and critical facility cleaning standards
  • Experience developing SOPs and quality frameworks in regulated environments
  • Proven track record in managing vendor relationships and conducting audits
  • Familiarity with budgeting and vendor contract administration
  • Ability to pass security screenings and medical exams
  • Physical capability to perform on-site inspections and handle related tasks

Responsibilities

  • Act as primary liaison between stakeholders and cleaning service providers
  • Oversee third-party cleaning vendor performance across multiple sites
  • Conduct regular site audits for compliance and quality assurance
  • Drive continuous improvement initiatives within janitorial operations
  • Analyze budget and cost structures for optimization opportunities
  • Manage facility-related projects across various locations
  • Provide regular updates and resolve issues for ongoing projects

Benefits

  • Comprehensive medical, dental, vision, and prescription drug coverage
  • Access to a dedicated personal assistant and financial wellness program through EAP
  • 401(k) plan with company matching
  • Paid holidays and PTO
  • Tuition assistance and employee discount programs
  • Disability benefits and group life insurance
  • Support for professional development and work-life balance
  • A workplace committed to diversity and inclusion
Full Job Description
Summary

We are seeking an experienced Facilities Services Manager with Pharmaceutical manufacturing experience to oversee and enhance GMP and non-GMP cleaning operations within a regulated pharmaceutical manufacturing environment. This role combines hands-on operational leadership with the opportunity to drive the ongoing development, standardization, and continues improvement of cleaning programs, ensuring activities and documentation consistently meet GMP requirements. The role will also lead site improvement and cost-savings projects and take ownership of developing and managing additional services within scope, making this an excellent opportunity for a hands-on leader who enjoys both operational excellence and building new solutions

Description

Janitorial and GMP Cleaning Management
  • Act as primary point of contact between client stakeholders and janitorial service provider
  • Oversee performance of third-party cleaning vendor across all sites
  • Establish clear expectations, service standards, and accountability measures
  • Conduct regular site audits and inspections to ensure quality and compliance
  • Implement and manage structured auditing programs, including scoring and follow-up actions
  • Address performance gaps through corrective action plans and ongoing vendor engagement
  • Drive continuous improvement initiatives within janitorial operations
  • Identify and implement cost-saving opportunities without impacting service quality or compliance
  • Analyze janitorial and FM cost structures and identify optimization opportunities
  • Monitor budgets, track spend, and support cost control initiatives
  • Develop business cases and ROI-driven recommendations for improvements
  • Support financial decision-making through operational insights and benchmarking

IFM Services Project Management
  • Manage and coordinate facility-related projects across multiple sites
  • Support delivery of capital and operational FM initiatives
  • Ensure projects are executed on time, within scope, and aligned with client expectations
  • Coordinate with internal teams, contractors, and vendors as required
  • Manage competing priorities across sites in a fast-paced, multi-project environment
  • Provide regular project updates, reporting, and issue resolution
  • Scope and oversee financial budgets and schedule, with regular reporting

Requirements
  • Authorized to work in the US.
  • Qualified to pass a security screening and medical examination.
  • Minimum of 5 years of experience in facilities, cleaning management, including people leadership, or project management within the pharmaceutical or a related regulated industry.
  • Demonstrated experience / knowledge of GMP, laboratory, or cleanroom cleaning management.
  • Track record of involvement in developing and implementing cleaning programs, SOPs, and quality frameworks in regulated environments;
  • Strong knowledge of cGMP, FDA, ISO, OSHA requirements, and best practices for critical facility cleaning;
  • Proven ability to manage and monitor external vendor relationships, participate in audits, and drive operational quality;
  • Proficiency in English, Spanish, and Portuguese language skills are a plus;
  • Familiarity with budgeting, scheduling, and vendor contract administration;
  • Physical capability to perform inspections and respond on-site (ability to lift up to 40 lbs, extended standing/walking);
  • Flexibility for holidays, weekends, overtime, on-call duties, and multi-site travel

What Equans offers you
  • Available benefits include medical, dental, vision, and prescription drug coverage;
  • Access to EAP with a dedicated personal assistant, as well as access to the Financial Wellness Program;
  • 401(k) with company matching contributions;
  • Paid Statutory Holidays and PTO;
  • Other benefits include tuition assistance, a discount program, disability benefits , and Group life insurance;
  • Balance between work and personal life;
  • Professional and personal development in a company experiencing strong growth;
  • A positive working environment characterized by competence, responsibility, and innovation;
  • A diverse workplace regarding gender, age and cultural background. We believe in the importance of diversity and inclusion.


Comment

Does this challenge interest you? We would like to get to know you and we thank everyone who applies.

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Place:
Workplace : Boston United States

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