Facilities Service Leader
What You Will Do- Develop and execute the long-term business strategy for the Facilities Service, aligning service growth with the firm's Strategic Plan and regional business objectives.
- Provide strategic leadership for the continued growth, maturity and performance of the Facilities Service Business Units by establishing business priorities, market strategies, and long-term value propositions.
- Translate market trends, client needs, competitive intelligence, and emerging technologies into growth strategies that strengthen Freese and Nichols' national Facilities presence.
- Establish the national technical vision for the Facilities Service by identifying future technical capabilities, emerging technologies, innovation priorities, and technical investments that support long-term business growth.
- Lead the national technical direction of the Facilities Service by partnering with Group Technical Leaders to strengthen technical excellence, identify capability gaps, develop standards and best practices, and build future technical expertise across all Service Business Units.
- Serve as a recognized leader in facilities planning, design, engineering, commissioning, and facility lifecycle solutions by representing the firm through thought leadership, industry organizations, conferences, publications, and executive client engagement.
- Build and sustain executive-level client relationships while identifying new business opportunities and expanding existing partnerships across multiple markets.
- Lead and support marketing, sales, and business development efforts by partnering with regional Operations, Business Development, and Client Service Leaders to advance strategic pursuits, strengthen market positioning, and expand the Facilities Service nationally.
- Partner with Operations to align business strategy, organizational structure, staffing, and resource planning to support sustainable growth across the service.
- Partner with Practice Leaders, Division Managers, Group and National Technical Leaders, Talent Acquisition, and Organizational Development to attract, recruit, develop, and retain top talent while building a future-ready pipeline of technical, business, and client leaders.
- Provide executive oversight of technical quality by supporting quality management initiatives, continuous improvement, lessons learned, and practice standards that strengthen the firm's technical reputation.
- Develop future leaders by strengthening Service Business Unit leadership, seller-doer development, technical leadership, project management capability, and succession planning across the service.
- Champion innovation, technical excellence, AI, and digital delivery to improve client outcomes and business performance.
- Foster a collaborative, high-performing service culture that emphasizes enterprise collaboration, technical excellence, continuous learning, leadership development, and knowledge sharing across regions, Service Business Units, and practices.
- Monitor business performance through revenue, bookings, backlog, market intelligence, and other key performance indicators, adjusting strategies as market conditions evolve.
Qualifications- Bachelor's degree in Engineering, Architecture, Construction Management, or related field.
- 15+ years of progressive experience in facilities planning, design, engineering, architecture, construction, commissioning, program management, or related markets.
- Demonstrated success leading multidisciplinary teams, developing technical capabilities, and driving business growth across multiple regions.
- Proven experience in business development, executive client relationships, and strategic planning.
- Demonstrated ability to influence and collaborate across organizational boundaries to achieve enterprise objectives.
Preferred - Registered Professional Engineer or Registered Architect.
- Experience leading a national practice, service, or business unit.
- Demonstrated experience developing technical organizations, technical standards, innovation programs, or national practice capabilities.
- Demonstrated national recognition through conference presentations, publications, industry committee leadership, or other professional contributions.
- Experience serving Higher Education, Municipal, Federal, Industrial, Aviation, Healthcare, or Institutional Facilities markets.
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