The Facilities & Office Operations Manager is responsible for overseeing and optimizing office and facilities operations across Cineverse's domestic and global footprint. This role owns the strategy, execution, and continuous improvement of workplace operations, ensuring all office environments, shared resources, and storage systems are scalable, efficient, and aligned with business priorities. This position operates as a key partner within People & Operations, responsible for facilities programs, vendor strategy, and infrastructure initiatives, while driving operational consistency across locations. The role requires strong judgment, financial oversight, and the ability to independently manage multiple priorities in a dynamic, growth-oriented environment.
Key Responsibilities
- Oversee all facilities and office operations across Burbank, New York, and satellite offices, establishing standards, processes, and service levels that support business needs and employee experience
- Develop and implement operational strategy for workplace services, including space utilization, hybrid work enablement, and shared resource management
- Manage vendor strategy and performance, including selection, contract negotiation, service level oversight, and ongoing relationship management
- Manage and oversee facilities and storage budgets, including forecasting, cost optimization, approval authority, and financial tracking
- Lead facilities-related projects end-to-end, including space planning, office buildouts, moves, storage consolidation, and asset lifecycle management, ensuring projects are delivered on time and within budget
- Establish best practices for global space and resource management (conference rooms, studios, executive spaces, hoteling, QC Bays and special use spaces), driving consistency and efficiency
- Partner with internal stakeholders to support high-priority meetings, workspace planning, and executive office needs, ensuring a high-quality workplace experience
- Oversee workplace branding and physical environment standards, ensuring alignment with corporate identity across all locations
- Design and manage operational workflows for physical and digital storage, including file retention policies, compliance standards, and lifecycle management
- Ensure accuracy and integrity of operational data, including inventories, storage records, and reporting dashboards
- Lead continuous improvement initiatives to enhance workplace efficiency, cost effectiveness, and scalability
- Establish and maintain documentation, policies, and reporting frameworks aligned with People & Operations standards
- Support global expansion efforts, leading facilities setup, vendor onboarding, and operational readiness for new locations
- Ensure office meet all safety regulations and compliance based on local
Essential Qualifications/Competencies:
- 5+ years of progressive experience in facilities management, workplace operations, or operational program management, with demonstrated ownership of function-level outcomes
- Experience managing multi-location or distributed office environments with increasing scope and autonomy
- Proven experience with budget ownership, forecasting, and vendor contract management
- Ability to lead cross-functional projects and influence stakeholders at multiple levels, including senior leadership
- Strong operational judgment with the ability to prioritize, make decisions, and work independently in a fast-paced environment
- Experience designing or improving operational processes, policies, or systems preferred
- Familiarity with media environments, storage operations, or digital supply chain workflows is a plus
- Proficiency with Microsoft 365, SharePoint, Monday.com, and Box.com
