Facilities Division Manager

City of Asheville, NC

$95K — $143K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Architecture, Engineering, or related field.
  • 5+ years in project management or facilities management with supervisory experience.
  • 3+ years managing multi-site facilities for an organization or governmental body.
  • Preference for Certified Facility Manager (CFM) credential or equivalent certification.
  • Valid North Carolina driver's license required.

Responsibilities

  • Supervise and evaluate facilities division staff; plan and review individual and team work.
  • Lead construction and improvement projects, ensuring they meet scope, schedule, and budget.
  • Monitor the status of facility equipment using facilities management tools like BAS and ERP.
  • Optimize the useful life of systems and equipment in City facilities during normal and emergency situations.
  • Establish and manage allocation procedures for facilities space among various work groups.
  • Develop strategic planning documentation to guide facilities management decisions.
  • Collaborate with stakeholders to gather and validate requirements for facilities resources.

Benefits

  • Comprehensive health and wellness plans.
  • Retirement plan options with employer contributions.
  • Paid time off and holidays for work-life balance.
  • Ongoing training and professional development opportunities.
  • Employee assistance programs for personal support.
Full Job Description
Salary: $95,449.01 - $143,173.52 Annually
Location : Asheville, NC
Job Type: Full Time
Job Number:
Department: Capital Management
Division: Capital Projects Building
Opening Date: 06/24/2026
Closing Date: 7/20/2026 5:00 PM Eastern

Summary

About our opportunity:
The City of Asheville is seeking qualified applicants for the position of Facilities Division Manager in the Capital Management department. This department is responsible for maintaining and improving 100 structures or facilities at over 50 sites, the equivalent of 1 million square feet, with the oldest building having being erected in 1924. This role oversees and supports the division and staff that maintain and repair of City infrastructure.
Essential Duties and Responsibilities
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

  • Leadership responsibilities: Supervises, directs, and evaluates assigned staff: plans, directs and reviews work of individuals and the team; processes employee concerns and problems and counsels as appropriate; recommends discipline, disciplinary actions, or discharge; completes employee performance appraisals and salary increases; participates in interviews and makes hiring recommendations; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.
  • Leads the facilities construction and improvement project portfolio. Authors project charts and assigns the project to the appropriate project manager, whether employed or contracted. Ensures that assigned projects meet the scope, schedule and budget constraints. Ensures ongoing effective operation of the built environment for all City facilities and improvements, including all subordinate utilities and systems.
  • Monitors and evaluates the status and health of equipment and systems within the City's facilities inventory using the City's facilities management toolkit, including but not limited to the building automation system (BAS), computerized maintenance management system (CMMS), and enterprise resource planner (ERP).
  • Marshal resources and effort to optimize expected useful life of equipment and systems within the City's facilities inventory to ensure continuous service delivery through normal and emergent circumstances. Consults with the City's Emergency Management processes and teams.
  • Establish and maintain procedures for the allocation of facilities space and resources. Facilitates the transfer of facilities space and resources between work groups according to need and availability. Recommends the location/placement and allocated space for work groups as part of larger strategic initiatives.
  • Develops and maintains strategic planning documentation used to guide decisions, work and timelines. Examples include but are not limited to the Facilities Strategic Plan and Real Estate Master Plan.
  • Collaborates with internal and external stakeholders to gather and aggregate requirements for the City's facilities resources. Evaluates operational details and data to validate requirements and contest or modify those requirements as necessary.
  • Evaluates and selects the most appropriate mechanism to meet the requirements of design, site assessment, construction and improvement projects. Develops contracting criteria and evaluates vendors for suitability for project portfolio.
  • Manages and prioritizes the facilities work portfolio, making necessary trade-offs due to resource limitations. Advises departmental leaders on trade-offs, particularly for project work that overlaps with operational decision-making in those other departments.

Education and Experience
Selected individuals will be expected to obtain a Certified Facility Manager (CFM) credential from the International Facility Management Association (IFMA) within 24 months of hire and maintain it thereafter.

Bachelor's Degree in Architecture, Engineering, or other field related to the area of assignment; supplemented by five (5) years of experience in project management, landscape architecture, space utilization and planning, or other field related to area of assignment, to include lead or supervisory experience leading a facilities team, to include both trades and professional roles; three (3) years of experience managing a multi-site facilities portfolio for an institution, organization or governmental body; experience managing a multi-tenant facility or set of facilities including demonstrated experience leading complex projects for occupied facilities; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid North Carolina driver's license.

Preferred education & experience: Post-secondary education in Architecture, Architectural, Mechanical, Electrical or Civil Engineering, or Facilities Management; Certified Facility Manager (CFM) credential from the International Facility Management Association (IFMA); Professional Engineer or Registered Architect license or certification; experience managing or leading a space utilization function or process; experience working in or with a Building Automation System (BAS) such as JCI Metasys, or Tridium Niagra.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.

Performance Aptitudes:
Data Utilization: Ability to obtain, interpret, evaluate, audit, and apply quantitative or qualitative data using established criteria while exercising discretion in determining implications, identifying patterns, and selecting appropriate actions or alternatives.
Human Interaction: Ability to engage effectively with individuals or groups through communication, collaboration, persuasion, facilitation, and professional relationship-building to accomplish work objectives
Equipment, Machinery, Tools, and Materials Utilization: Ability to operate, apply, adapt, and evaluate tools, equipment, technology systems, or materials required to perform work functions safely and effectively.
Verbal Aptitude: Ability to understand, interpret, and communicate complex information using reference, descriptive, advisory, or policy-related materials.
Mathematical Aptitude: Ability to apply mathematical concepts and quantitative reasoning appropriate to job responsibilities.
Functional Reasoning: Ability to apply principles, policies, and professional knowledge to develop solutions and approaches using independent judgment.
Situational Reasoning: Ability to exercise judgment and adaptability when responding to evolving or subjective circumstances.
Critical Thinking: Ability to analyze information, evaluate alternatives, anticipate consequences, and develop logical solutions.

ADA Compliance:
Physical Ability: The level, type, and frequency of bodily capabilities required to perform the essential functions of a job. This includes strength, endurance, mobility, balance, coordination, and dexterity necessary for tasks such as lifting, carrying, pushing, pulling, bending, reaching, standing, walking, climbing, or other movements. Levels reflect the intensity, duration, and complexity of physical activity, with a focus on the requirements of the work.
Sensory Requirements: Ability to perceive, discriminate, and respond to sensory input necessary for performing essential functions. This includes visual, auditory, and oral communication requirements. Levels reflect intensity, frequency, and complexity of sensory demands.
Environmental Factors: Ability to perform work under varying environmental conditions, including exposure to temperature extremes, noise, vibration, or other physical surroundings. Levels reflect exposure intensity, duration, and work impact.

Some positions may require a fingerprint-based SBI background check after a conditional offer and before your start date; HR will provide instructions if applicable.

For benefits-eligible positions, explore our full benefits at AshevilleBenefits.com.
01

Select your highest level of education in Engineering, Civil Engineering, Landscape Architecture, Architecture or related fields:
  • I do not possess a High School Diploma/GED.
  • High School/GED
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctorate

02

Do you have a valid driver's license?
  • I do possess a current, valid driver's license (Standard License)
  • I do not currently possess a valid drivers license.

03

How many years of experience in project management, landscape architecture, space utilization and planning, or other field related to area of assignment, including lead or supervisory experience leading a facilities team, to include both trades and professional roles do you posses?
  • Less than 5 years
  • 5 - 7 years
  • 8 + years

04

How many years of relevant experience do you have in multi-tenant facility(ies) management ?
  • Less than 2 years
  • 3 - 5 years
  • 6 - 9 years
  • 10 - 14 years
  • 15 or more years

05

Do you possess any other applicable licenses/certifications?
Required Question

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