Experienced Store General Manager

Sonic Drive-In

$84K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent required; advanced studies in business or restaurant management preferred.
  • Minimum of two years of restaurant management experience; capable of running shifts independently.
  • Knowledge of recruitment, interviewing, and selection practices.
  • Understanding of federal, state, and local labor laws and food safety regulations.
  • Strong leadership and effective communication skills required.
  • Basic accounting and computer skills necessary.
  • Problem-solving, decision-making, and conflict-resolution abilities essential.

Responsibilities

  • Manage, train, and coach restaurant Crew, Team members, and Carhops.
  • Direct and assign employees to ensure food service meets operational standards.
  • Ensure employee compliance with the handbook and company policies.
  • Oversee restaurant opening and closing duties as needed.
  • Prepare and adjust employee work schedules to maintain proper staffing levels.
  • Monitor and maintain inventory levels; order supplies as required.
  • Respond to guest requests and manage complaints effectively.
  • Interview and hire crew and management team members for optimal staffing.
  • Prepare operational reports and action plans for financial and sales improvements.

Benefits

  • Flexible schedule available.
  • Paid time off included.
  • Comprehensive health insurance options offered.
  • Dental and vision insurance coverage provided.
  • Life insurance policy available.
  • Referral program for employee recruitment.
  • Employee discounts on food and services.
  • Paid training to support skill development.
Full Job Description
As a SONIC Drive-In restaurant General Manager, you are indeed a general-leading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience. Essential General Manager restaurant job duties are listed below: • Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops • Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards • Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices • Performs restaurant opening and/or closing duties • Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels • Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures • Completes and maintains all drive-in restaurant employment related records and payroll records • Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. • Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints • Interview and hire restaurant crew and management team members to achieve proper staffing levels • Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends Requirements: Additional General Manager Requirements: • High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred • Minimum of two (2) years of restaurant management experience, experience running shifts without supervision • Required to work a minimum 5 day workweek • Knowledge of recruiting, interviewing and selection practices • Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations • Leadership and supervisory practices and skills; effective verbal and written communication skills • Basic accounting and computer skills • Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems • Problem solving, decision-making and conflict-resolution skills • Willingness to abide by the appearance, uniform and hygiene standards at SONIC • Must pass a background check and drug screen AVERAGE PAY FOR OUR GENERAL MANAGERS IS $84,000 with many making over $100K+!!!!! PLUS HEALTH BENEFITS AVAILABLE!! Supplemental pay • Bonus pay Benefits • Flexible schedule • Paid time off • Health insurance • Dental insurance • Vision insurance • Life insurance • Referral program • Employee discount • Paid training

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