Dealership:L0443 Planet Honda
Planet HondaNow Hiring: Experienced Service Advisor- Pay: Earning protentional $70,000-$120,000, including performance-based commissions and bonuses. Final pay varies by experience, and location.
- Schedule: Full-time
Report to Fixed Ops Manager
What You'll Do- Answer phone calls professionally and courteously.
- Welcome and assist customers in a friendly manner.
- Identify customer concerns and recommend appropriate solutions.
- Explain required services, costs, and estimated completion times.
- Perform vehicle walk-arounds to assess customer needs.
- Obtain customer approval for recommended services and repairs.
- Offer and review multi-point vehicle inspections.
- Provide clear and accurate service estimates.
- Coordinate repair work with technicians and assign repair orders.
- Communicate repair updates and vehicle status to customers.
- Handle cash and credit card payments.
- Deliver completed vehicles to customers promptly.
- Ensure a smooth customer experience from initial contact through vehicle pickup.
- Follow company customer service and communication processes throughout the service visit.
What You'll Bring- Previous Service Advisor experience preferred
- Automotive knowledge or technician background is a plus
- Communication and organizational skills
- and team-player mindset
- Valid driver's license with acceptable driving record
- Open availability, including Saturdays
Total Rewards($66,000 to $114,000), which includes commissions on (Commissions -Ex: "Individual Sales and/or Individual Gross Profit", "Department Net") and/or bonus opportunities such as (Bonuses -Ex: "Parts Gross Achievement, Manufacturer Approvability").
Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
We offer a comprehensive benefits package designed to support you and your family, including:- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.
