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Description of the role:
Keffer Mazda in Huntersville, North Carolina is looking for an Experienced Service Advisor to join their team. This role involves providing exceptional customer service and support to clients who require automotive maintenance or repairs.
Responsibilities:
- Greet customers and assess their service needs
- Provide detailed information about services offered
- Schedule appointments and manage service orders
- Liaise with technicians and parts department
- Resolve customer concerns and complaints in a professional manner
Requirements:
- At least 2 years of experience as a Service Advisor
- Strong communication and interpersonal skills
- Knowledge of automotive industry trends and services
- Ability to multitask and prioritize workload
- Proficiency in computer applications and service software
Benefits:
- Competitive salary range of $60000 - $120000 per year
- Health insurance and retirement plans
- Paid vacation and sick leave
- Ongoing training and career development opportunities
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