Experienced Field Service Representative
Company:Boeing Aerospace Operations
Boeing Global Services (BGS) is seeking an
Experienced Field Service Representative to support the KC-46 Tanker Aircraft at
Travis Air Force Base (AFB), California.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite atTravis AFB, CA.You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.
Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
Position Responsibilities:- Direct support to U.S. Air Force is primarily provided at non-Boeing facilities, e.g., customer bases/sites, other contractor facilities, remote operating locations, or a combination of field locations.
- Utilize multi-disciplined technical expertise and company knowledge to assist the customer maintain a high level of aircraft availability.
- Validates or reviews effectiveness of existing solutions, and then develops corrective, proactive, and/or preventative action plans.
- Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes.
- Develop and implement corrective actions to ensure customer satisfaction.
- Understand customer expectations, assist the customer in interpreting and using support data and documents, and provide technical on-the-job training.
- Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues affecting mission readiness and operational cost.
- Work unsupervised for extended periods of time in a wide variety of technical, cultural, economic environments.
Basic Qualifications (Required Skills/Experience):- Minimum 5 years experience with Aircraft Maintenance
- Willing and able to work rotational shifts, including weekends.
- Ability to support on-call work during all shifts as required.
- Must be able to kneel, squat, and stand in the elements and small spaces for extended periods.
- Must be able to lift and carry 30 lbs.
- At the sole discretion of leadership, employees must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs. Failure to deploy/travel will be considered as a resignation.
- Must meet USAF and Boeing deployment requirements for FSRs defined by program management.
Preferred Qualifications (Desired Skills/Experience):- Airframe & Powerplant (A&P) License desired.
- Proactive and analytical thinker.
- Previous experience working with KC-46, KC-135, KC-10 or 767 products is desirable.
- Knowledgeable in aircraft structural repair.
- Proficient with Microsoft Teams, Powerpoint, and Excel.
- Prefer previous military experience.
- Organizational through Depot Level maintenance.
- Bachelor's degree
Conflict of Interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $91,800 - $124,200Language Requirements:Not Applicable
Education:Not Applicable
Relocation:This position offers relocation based on candidate eligibility.
Export Control Requirement:This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. b7120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:This is not a Safety Sensitive Position.
Security Clearance:This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship:Employer will not sponsor applicants for employment visa status.
Contingent Upon Award ProgramThis position is not contingent upon program award
Shift:Shift 1 (United States of America)
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