Job Type
Full-time
Description
Palo Alto, CA | Mercedes-Benz | Luxury European brand | Hospitality | Flat-rate | European technician | ASE certified | Silicon Valley | Bay Area | Veterans encouraged to apply | $37 - $60/hr flat rate
IS THIS YOU?
• You're an experienced flat-rate technician with strong diagnostic depth and a quality standard you don't compromise on
• You have Mercedes-Benz or European brand experience - or a strong luxury platform background and the drive to grow your MBZ expertise
• You're looking for a high-volume luxury store in one of the Bay Area's premier markets where your skills are recognized and your earnings reflect it
WHAT YOU'LL DO
• Diagnose and repair Mercedes-Benz vehicles across a full range of systems - engine, transmission, brakes, advanced electrical, suspension, HVAC, ADAS, and beyond - using XENTRY, STAR, and OEM diagnostic procedures
• Perform multi-point inspections and develop accurate repair plans - communicating findings clearly to service advisors to support guest authorization
• Execute repairs to Mercedes-Benz factory specifications with speed, accuracy, and zero shortcuts
• Complete repair orders accurately - documenting all work performed, diagnostic findings, and parts used with precision
• Stay current on Mercedes-Benz technical service bulletins, software updates, and evolving repair procedures
• Perform test drives to validate diagnostic conclusions and confirm repair quality before vehicle return
• Maintain a clean, organized, and safe workstation that reflects the standard of the Mercedes-Benz brand
• Contribute to a shop culture where diagnostic excellence, quality craftsmanship, and professionalism are the baseline
WHAT WE'RE LOOKING FOR
• 2+ years of dealership technician experience - Mercedes-Benz or European luxury brand experience strongly preferred
• Strong diagnostic foundation - comfortable working through complex, multi-system problems methodically and accurately
• Mercedes-Benz or European platform experience: BMW, Audi, Porsche, Volvo, or Land Rover backgrounds welcome - your diagnostic skills transfer and we'll invest in your MBZ certification
• XENTRY or STAR diagnostic platform experience preferred - or equivalent European diagnostic tool proficiency
• ASE certifications a strong plus - Mercedes-Benz factory certifications highly valued
• Low comeback rate and a personal quality standard that doesn't require managing
• Physically capable of performing the demands of the role throughout the shift
• Valid driver's license with a clean driving record
WHAT WE OFFER
• $37 - $60/hr flat rate - rate based on experience, certifications, and diagnostic depth
• Progressive pay plan - Mercedes-Benz factory certifications and tenure increase your rate over time
• Paid Mercedes-Benz manufacturer training and certification support
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• State-of-the-art facility with current Mercedes-Benz diagnostic tools and technology
• Clear career path - strong technicians grow into senior tech, shop foreman, and service management roles at Swickard
• Employee vehicle purchase and service discounts
Mercedes-Benz of Palo Alto offers consistent volume, a high-expectation guest base, and a management team that understands what it takes to keep a skilled technician engaged and earning. If you've built your diagnostic foundation on another European platform, your skills transfer directly - and we'll invest in your Mercedes-Benz certification from there.
If you're an experienced flat-rate technician with European platform expertise and a drive to grow at one of Silicon Valley's premier luxury brands - we'd like to meet you.
Salary Description
$37 - $60/hour flat-rate DOE
