Wells Fargo

Experience Optimization Agent Product Owner

Wells Fargo$119K — $206K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of digital product management experience
  • 5+ years using Adobe Target in regulated environments
  • 2+ years of experience with AI capabilities and agentic solutions
  • Exceptional problem-solving skills
  • Proven experience in agile cross-functional teams

Responsibilities

  • Define and execute the vision and roadmap for the Experience Optimization Agent
  • Prioritize investments that provide measurable value
  • Drive continuous product improvement and uptake
  • Deliver AI-powered capabilities to enhance Adobe Target activities
  • Facilitate data-driven decision-making through intelligent recommendations
  • Collaborate with various teams to create scalable solutions
  • Ensure product compliance with governance and Responsible AI standards

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance and critical illness insurance
  • Parental leave
  • Tuition reimbursement
  • Commuter benefits
  • Adoption reimbursement
Full Job Description

About this role:

Wells Fargo is seeking a Lead Digital Product Manager to join the Future Autonomous Marketing (FAM) team, an initiative focused on transforming the way marketing is planned, created, optimized, and delivered through an ecosystem of AI-powered agents.

In this role, you will own the vision, strategy, roadmap, and delivery of the Experience Optimization Agent, a core capability within the FAM ecosystem focused on helping campaign managers design, configure, launch, and optimize digital experiences through experimentation and personalization. The Experience Optimization Agent will leverage AI-assisted workflows and recommendations to simplify the creation of Adobe Target activities, accelerate test development, improve experimentation practices, and help marketers identify opportunities to increase engagement, conversion, and customer value.

You will work closely with marketing, digital, analytics, technology, and product teams to deliver intelligent capabilities that reduce complexity, increase adoption of experimentation practices, and enable swift and scalable experimentation configuration.

Key Responsibilities

Product Strategy & Execution

  • Define and execute the vision, strategy, and roadmap for the Experience Optimization Agent.
  • Prioritize investments and capabilities that deliver measurable value for campaign managers and the business.
  • Drive adoption, outcomes, and continuous product improvement.

Experimentation & Personalization

  • Deliver AI-powered capabilities that simplify the creation, configuration, and optimization of Adobe Target experiments and personalization activities.
  • Enable data-driven decision making through intelligent recommendations, guided workflows, and experimentation best practices.
  • Drive improvements in customer experience, engagement, and marketing performance.

Cross-Functional Leadership

  • Partner across marketing, digital, analytics, technology, and operations teams to deliver scalable solutions.
  • Align stakeholders on product priorities, roadmap decisions, and success measures.
  • Communicate product strategy, business impact, and key outcomes to senior leadership.

Governance & Risk Management

  • Ensure product capabilities align with enterprise governance, compliance, and Responsible AI standards.
  • Partner with Risk, Legal, Compliance, and Technology Controls teams to enable safe and responsible innovation.

Required Qualifications:

  • 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years use of Adobe Target for experimentation purposes within a regulated environment
  • 2+ years’ experience with Artificial Intelligence capabilities and Agentic solutions

Desired qualifications:

  • Exceptionalproblem-solvingabilities
  • Proven ability to work cross-functionally in an agile delivery model.
  • Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet businessobjectives
  • Excellent written and oral communication skills with ability to clearly communicateresults
  • Experience delivering platform-scale capabilities that support reuse and configurability.
  • Deep familiarity with modular marketing content models, dynamic templating, and channel-specific constraints.
  • Experience operating in a regulated enterprise environment.
  • Knowledge of Responsible AI and human-in-the-loop workflows.
  • Experience partnering with brand, creative, or marketing operations teams.
  • Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, anddecisions
  • Demonstratedtrack recordof effective influencing and collaboration at alllevels

Job Expectations:

  • Ability to travel up to 10% of the time
  • Must reside within a commutable distance from work
  • Hybrid work schedule. Must be able to work from one of the approved jobs posting locations three (3) days in office & two (2) days remote.
  • This position is not eligible for Visa sponsorship.
  • Relocation assistance is not available for this position.

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$119,000.00 - $206,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visitfor an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

12 Aug 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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