Salary : $81,203.20 - $124,883.20 Annually
Location : Des Moines - 50319 - Polk County, IA
Job Type: Full-time
Job Number: 26-03300
Agency: 400 Health & Human Services - Compliance and Administration
Opening Date: 08/14/2026
Closing Date: 8/24/2026 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact:

Job Description
The Iowa Department of Health and Human Services, Division of Compliance and Administration is seeking a collaborative and solutions-focused Business Systems Strategist to help bridge the gap between business operations and information technology. This role ensures our programs have the tools and support they need to serve Iowans effectively.
Key Responsibilities

• Serve as a liaison between business staff and IT, translating business needs into clear technical requirements and explaining technical constraints in plain language.
• Facilitate communication, escalation, and problem-solving between business teams and IT partners to ensure timely resolution of issues.
• Manage the department's internal IT ticketing workflow, ensuring requests are complete, properly routed, and monitored through completion.
• Oversee projects and portfolios related to IT systems-both within individual HHS divisions and across the enterprise-to support consistent governance, prioritization, and progress tracking.
• Perform other duties as assigned to support effective system operations and continuous improvement.

Ideal Candidate

The successful candidate communicates clearly, builds strong working relationships, and thrives in a fast-paced environment where priorities evolve. The role requires strong analytical thinking, comfort with technical concepts, and the ability to guide stakeholders toward shared understanding and sound decisions.
Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here.

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Background Checks

Applicants will be required to complete a background check to be considered for this position.
Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
1) Graduation from an accredited four-year college or university with a degree in any field, and experience equal to five years of full-time professional-level work in program administration, program development, program research/evaluation, or management.
2) A total of nine years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.
3) All of the following (a, b, and c):

a. Three years of full-time professional-level work experience in program administration, program development, program research/evaluation, or management; and

b. A total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and

c. A total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, public health, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

4) Current, continuous experience in the state executive branch that includes twelve months of full-time work as an Executive Officer 2 or two years of full-time work as an Executive Officer 1 or comparable specific management-level position.

For additional information, please click on this
01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02

PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. a7611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. a7611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. a7611 et seq

03

Have you graduated from a four-year college or university? IF YES - How many years do you have of full-time professional-level work in program administration, program development, program operations, or management?

• Not applicable
• No experience in the identified areas
• Less than one year experience in the identified areas
• One year to less than three years of experience in the identified areas
• Three years to less than five years of experience in the identified areas
• Five or more years of experience in the identified areas

04

How many years do you have of COMBINED full-time work experience (described in Number One) AND/OR undergraduate college education? 30 semester hours of undergraduate education equals one year of experience.

• No education and/or experience in the identified areas
• Less than three years of education and/or experience in the identified areas
• Three years to less than six years of education and/or experience in the identified areas
• Six years to less than nine years of education and/or experience in the identified areas
• Nine years or more of education and/or experience in the identified areas

05

Have you graduated from the Iowa Certified Public Manager Program? IF YES - How many years do you have of COMBINED full-time work experience (described in Number One) AND/OR undergraduate college education? 30 semester hours of undergraduate education equals one year of experience.

• Not Applicable - I have not graduated from the Iowa Certified Public Manager Program
• No education and/or experience in the identified areas
• Less than three years of education and/or experience in the identified areas
• Three years to less than six years of education and/or experience in the identified areas
• Six years to less than eight years of education and/or experience in the identified areas
• Eight years or more of education and/or experience in the identified areas

06

How many years do you have of combined GRADUATE level (post bachelorb4s degree) course work in a public-service-related area (e.g., public or business administration, social work, public health, law, education, engineering) AND/OR full-time professional-level work experience in program administration, program development, program operations, or management? 24 semester hours equals one year of experience. Applicants can only count up to 48 semester hours (two years) of post graduate level course work and must have a minimum of three years of the required experience.

• No experience and/or post graduate level course work in the identified areas
• Three years to less than five years of education and/or experience in the identified areas
• Five years or more of education and/or experience in the identified areas

07

If you are a CURRENT employee for the State of Iowa (executive branch) how many months of full-time experience in the classification of Executive Officer 2 do you have?

• Not applicable
• 12 months or less in the classification of Executive Officer 2
• 12 months or more in the classification of Executive Officer 2

08

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience in the classification of Executive Officer 1 do you have?

• Not applicable
• Six Months but less than one year in the classification of Executive Officer 1
• One year but less than two years in the classification of Executive Officer 1
• Two years or more in the identified in the classification of Executive Officer 1

Required Question