Job Summary

Leads and directs all departments within Technology Services in establishing and meeting District technology goals. Coordinates technology initiatives and embraces the District vision to enhance education through effective and efficient use of technology.

Essential Functions

1. Leads, directs, and manages Technology Services operations; recruits, selects,

orients, trains, coaches, counsels, and disciplines staff. Plans, monitors, appraises, and reviews staff job contributions.

2. Establishes, maintains, implements, and evaluates a comprehensive district-wide technology plan for the district. Develop strategic plans for the Division with accompanying data driven, measurable, action plan.

3. Directs the creation, maintenance, and technical support for the District's software applications.

4. Enhances digital content offerings and programs at all schools.

5. Directs the preparation, evaluation, consolidation and review of Technology Services

planning and budgets and ensures adherence to approved plans and budgets.

6. Coordinates and manages all major technological initiatives including the Enterprise Resource Planning (ERP) system, the IT Service Management (ITSM) system, software development and utilization, technology Support, District cybersecurity, device deployment, and digital communications.

7. Advises management on solutions of business problems using current available

technologies.

8. Develops and maintains hardware and software standards and provides for the

procurement of all technology purchases for the entire District.

9. Serves as liaison with Department of Education, business users, and local and state

systems, to oversee the development of compatibility.

10. Establishes and maintains telecommunications, email and portal communication

systems interfacing with schools and district offices.

11. Performs other duties as assigned

Qualifications

Education: Bachelor's degree from an accredited college or university. Technology management work experience may be substituted for coursework, major or degree.

Experience: Ten (10) years of information technology experience with at least five (5) years of senior level information technology management experience.

Certifications & Licenses: NA

Knowledge, Skills, and Abilities

• Knowledge of web applications, data manipulation and storage, education technology, and enterprise systems
• Knowledge of systems design and development process
• Knowledge of complex environments involving multiple platforms, applications, communication systems, and vendors
• Knowledge of Enterprise Resource Planning (ERP) and IT Service Management (ITSM) platforms and practices
• Knowledge of the relationship between curriculum, instruction, and technology in providing a teaching and learning environment
• Knowledge of strategic and operational planning
• Knowledge of district, state, and federal policies, guidelines, laws, and rules related to information technology
• Knowledge of business process analysis and design
• Strong executive level oral, written, and interpersonal communication skills
• Strong word processing, spreadsheet, reporting, and presentation software skills
• Strong time management skills
• Strong creative problem-solving skills
• Strong organizational skills
• Ability to develop strategic plans and identify appropriate information technology applications
• Ability to build business cases and project plans for information technology initiatives
• Ability to establish key metrics and measures of departmental performance
• Ability to use data driven decision making process
• Ability to design workflows and procedures
• Ability to manage team activities
• Ability to administer budgets to control cost-effective operation
• Ability to develop strategies to achieve organizational goals
• Ability to implement continuous improvement processes
• Ability to effectively facilitate meetings
• Ability to apply effective project management practices
• Ability to identify and resolve business issues that exist in large, complex organizations