Executive Director-Quality & Safety (NWA Community)

Mercy

$125K — $150K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • MBA, MHA, MPH or MS in Nursing required
  • 10+ years of healthcare management experience
  • Significant project management and clinical performance program experience
  • Strong understanding of clinical quality measures (e.g., HEDIS)
  • Proven relationship-building skills across departments
  • Excellent written and verbal communication skills
  • Advanced analytical and problem-solving abilities

Responsibilities

  • Provide operational oversight for clinical quality program deliverables
  • Coordinate and evaluate initiatives to improve clinical outcomes
  • Lead enterprise-wide interpretation of CMS and payer programs
  • Build capacity and resources for quality program success
  • Oversee the work of improvement professionals to drive performance
  • Ensure compliance with quality and patient safety initiatives
  • Manage cross-functional areas such as infection prevention and clinical improvement

Benefits

  • Comprehensive healthcare coverage
  • Retirement plan options
  • Generous paid time off policy
  • Support for professional development and growth
  • Employee wellness programs
Full Job Description
Under the direction of the Chief Quality Officer, the Executive Director Quality and Safety provides the operational oversight for clinical quality program deliverables required by national clinical quality programs, CMS and commercial payor value-based programs,and quality and patient safety initiatives of Mercy. Under the direction of the Chief Quality Officer and working in partnership with other Mercy leaders, this individual will direct,oversee, plan, coordinate and evaluate a comprehensive approach to improve clinical outcomes, enhance value, and minimize patient harm. The Executive Director brings an enterprise view to interpretation of CMS and other payer value-based programs, facilitates the building of capacity, expertise and resources needed for success within these programs and oversees a team of improvement professionals to drive top performance and support excellence across the care continuum. The role may oversee functional areas within Mercys quality and safety structure such as infection prevention, patient safety and/or clinical improvement. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Required Education/Skills/Experience: - MBA, MHA, MPH or MS in nursing - Minimum of ten (10) years of direct healthcare management experience with significant experience in project management, improvement, clinical performance programs, clinical operations, analytics and professional report preparation. - Strong understanding of clinical quality measures, e.g., HEDIS, and CMS and commercial programs - Ability to build relationships across departments; strong relationship-building skills - Ability to lead Mercy-wide initiatives with specific deliverables - Superior written and verbal communication skills - Superior analytical and problem-solving skills - Experience in application of information technology solutions to varying settings, i.e., clinical and operational - Strong project organization and delivery management skills to synchronize the efforts of multiple teams on a consolidated timeline - Strong problem, workflow, and data analysis skills - Self-motivated and proactively takes responsibility for driving tasks through to successful completion - Meticulous attention to detail, with an overall passion for continual improvement - Strong conceptual thinking skills - Ability to thrive in a fast-paced, high-energy environment - Possess high degree of integrity and moral character - Ability to travel to Mercy facilities as needed/requested Preferred Experience: - Experience with CMS or commercial payor programs that involve quality and revenue, e.g., Medicare Advantage, Quality Payment Program, Meaningful Use, CMS MSSP ACO - Experience in leading efforts associated with reporting of quality measures, e.g., HEDIS - Knowledge of quality improvement tools and techniques

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