Job Family:Employee Experience
Travel Required:Up to 25%
Clearance Required:None
What You Will Do:The People Experience Lead will serve as a strategic and operational leader responsible for designing, shaping, and delivering a differentiated, end-to-end employee experience across Guidehouse, from onboarding through offboarding. This role will identify and address friction points, apply data and journey mapping insights, and lead enterprise-wide initiatives that strengthen engagement, improve retention, and enhance overall employee satisfaction. The People Experience Lead will partner across Human Capital, business leadership, and corporate functions to deliver a consistent, high-quality experience aligned with firm priorities and long-term growth objectives
Key Responsibilities:Lead the Employee Experience Strategy
- Define and lead the enterprise-wide employee experience strategy aligned to business outcomes, retention, and engagement
- Design and implement end-to-end employee journey mapping across the full lifecycle (hire to retire)
- Develop and evolve the employee value proposition, ensuring alignment with Guidehouse culture and priorities
- Partner with HC leaders, business units, and corporate leadership to align experience initiatives with firm strategy
- Serve as a strategic advisor to senior leaders on employee engagement, experience design, and culture
Drive Excellence in People Experience Delivery
- Lead cross-functional teams to deliver high-impact employee experience initiatives across onboarding, development, and offboarding
- Analyze qualitative and quantitative data (e.g., surveys, feedback, retention metrics) to inform continuous improvement
- Oversee engagement measurement efforts (e.g., GPTW surveys, internal feedback loops) and drive action planning with business leaders
- Identify and address gaps in the employee experience, recommending and implementing actionable solutions
- Foster a culture of inclusion, belonging, and well-being across the employee base
- Influence peers and senior leaders to adopt best practices in employee experience
Transform Experience through Data, Insights & Continuous Improvement
- Build and scale a data-driven approach to employee experience, including metrics, dashboards, and reporting on engagement and retention
- Diagnose friction points through journey mapping, surveys, and crowdsourced insights, and translate findings into prioritized actions
- Drive continuous improvement across key experience moments, including onboarding, integration, development, and transition
- Lead enterprise communication of experience insights, progress, and impact to stakeholders
- Ensure alignment with labor laws, internal policies, and organizational standards
- Support change management efforts tied to employee experience transformation initiatives
What You Will Need- 15+ years of experience in HR, People Strategy, or organizational leadership roles
- Bachelor's degree in human resources, business administration, organizational development or design, or a related field.
- Proven experience leading employee experience, journey mapping, or experience design initiatives
- Strong ability to interpret and act on qualitative and quantitative data to drive outcomes
- Experience building and leading teams in global, large, complex organizations
- Demonstrated ability to influence senior leaders and drive cross-functional alignment
- Track record of improving employee engagement, retention, and satisfaction
- Excellent communication, facilitation, and stakeholder management skills
- Deep understanding of employee experience and engagement best practices
- Commitment to inclusion, and belonging
- This is a hybrid position and candidates must be located within 50 miles of a Guidehouse office. Preferred locations are in the greater Washington, DC, Chicago, IL, and San Antonio, TX areas.
What Would Be Nice to Have- Experience in global or multi-geography organizations
- Background in change management or organizational development
- Experience with survey design, analytics, and employee listening tools
- Ability to scale experience programs across large, complex populations
- Familiarity with digital tools supporting engagement, feedback, and experience design
The annual salary range for this position is $226,000.00-$376,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
