Job Family:
Employee Experience

Travel Required:
Up to 25%

Clearance Required:
None

What You Will Do:

The People Experience Lead will serve as a strategic and operational leader responsible for designing, shaping, and delivering a differentiated, end-to-end employee experience across Guidehouse, from onboarding through offboarding. This role will identify and address friction points, apply data and journey mapping insights, and lead enterprise-wide initiatives that strengthen engagement, improve retention, and enhance overall employee satisfaction. The People Experience Lead will partner across Human Capital, business leadership, and corporate functions to deliver a consistent, high-quality experience aligned with firm priorities and long-term growth objectives

Key Responsibilities:

Lead the Employee Experience Strategy

• Define and lead the enterprise-wide employee experience strategy aligned to business outcomes, retention, and engagement
• Design and implement end-to-end employee journey mapping across the full lifecycle (hire to retire)
• Develop and evolve the employee value proposition, ensuring alignment with Guidehouse culture and priorities
• Partner with HC leaders, business units, and corporate leadership to align experience initiatives with firm strategy
• Serve as a strategic advisor to senior leaders on employee engagement, experience design, and culture

Drive Excellence in People Experience Delivery

• Lead cross-functional teams to deliver high-impact employee experience initiatives across onboarding, development, and offboarding
• Analyze qualitative and quantitative data (e.g., surveys, feedback, retention metrics) to inform continuous improvement
• Oversee engagement measurement efforts (e.g., GPTW surveys, internal feedback loops) and drive action planning with business leaders
• Identify and address gaps in the employee experience, recommending and implementing actionable solutions
• Foster a culture of inclusion, belonging, and well-being across the employee base
• Influence peers and senior leaders to adopt best practices in employee experience

Transform Experience through Data, Insights & Continuous Improvement

• Build and scale a data-driven approach to employee experience, including metrics, dashboards, and reporting on engagement and retention
• Diagnose friction points through journey mapping, surveys, and crowdsourced insights, and translate findings into prioritized actions
• Drive continuous improvement across key experience moments, including onboarding, integration, development, and transition
• Lead enterprise communication of experience insights, progress, and impact to stakeholders
• Ensure alignment with labor laws, internal policies, and organizational standards
• Support change management efforts tied to employee experience transformation initiatives

What You Will Need

• 15+ years of experience in HR, People Strategy, or organizational leadership roles
• Bachelor's degree in human resources, business administration, organizational development or design, or a related field.
• Proven experience leading employee experience, journey mapping, or experience design initiatives
• Strong ability to interpret and act on qualitative and quantitative data to drive outcomes
• Experience building and leading teams in global, large, complex organizations
• Demonstrated ability to influence senior leaders and drive cross-functional alignment
• Track record of improving employee engagement, retention, and satisfaction
• Excellent communication, facilitation, and stakeholder management skills
• Deep understanding of employee experience and engagement best practices
• Commitment to inclusion, and belonging
• This is a hybrid position and candidates must be located within 50 miles of a Guidehouse office. Preferred locations are in the greater Washington, DC, Chicago, IL, and San Antonio, TX areas.

What Would Be Nice to Have

• Experience in global or multi-geography organizations
• Background in change management or organizational development
• Experience with survey design, analytics, and employee listening tools
• Ability to scale experience programs across large, complex populations
• Familiarity with digital tools supporting engagement, feedback, and experience design

The annual salary range for this position is $226,000.00-$376,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend