AdventHealth University

Executive Director of Operations

AdventHealth University$120K — $224K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare or a science-related field required; Master's preferred
  • 6+ years of related experience mandatory; experience with multiple hospital departments preferred
  • Demonstrated senior leadership effectiveness with a focus on performance improvement and team engagement
  • Proven skills in financial administration, revenue cycle management, and strategic planning
  • Strong understanding of legal issues related to medical practices and healthcare regulations

Responsibilities

  • Manage the operational and financial performance of service lines
  • Supervise operational leadership teams across all service lines
  • Lead initiatives to enhance patient experience and team engagement
  • Develop systems to ensure consistency in brand standards across regions
  • Identify and evaluate new revenue streams, supporting with research and business analysis

Benefits

  • Professional development opportunities
  • Comprehensive healthcare plans
  • 401(k) with company match
  • Generous PTO and holiday schedule
  • Strong emphasis on work-life balance
Full Job Description
Schedule:
Full time

Shift:
Day (United States of America)

Address:
500 REMINGTON BLVD

City:
BOLINGBROOK

State:
Illinois

Postal Code:
60440

Job Description:

  • Manages strategic operational and financial performance of service lines.
  • Directly supervises the operational leadership in each of the service lines.
  • Leads teams to improve existing systems and develop new clinic systems to enhance patient experience, team engagement, and fiscal performance.
  • Develops systems and processes to ensure brand standards and operational excellence are consistent across all regions and service lines.
  • Strategically identifies and evaluates new revenue streams for the service line, providing research, business plans, pro formas, request for proposals, reports, observations, and recommendations.
  • Develops capital, expense, and revenue budgets as well as routine and new center expenditures.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities:
  • Demonstrated effectiveness as a senior leader with a strong track record of performance improvement, leadership, training, and coaching. [Required]
  • Comprehensive knowledge and experience in practice acquisition, physician recruitment/retention, medical practice operations, and an understanding of facility operations and change management.. [Required]
  • Proven success in communication, negotiation, dialogue, and the ability to articulate complex information in understandable terms to all levels of staff. [Required]
  • Experience in medical practice financial administration, revenue cycle management, financial analysis, strategic planning, and problem-solving skills. [Required]
  • Thorough understanding of legal issues related to medical practices, compensation management, employment law, fraud/abuse rules, and appropriate implementation of applicable regulatory standards, rules, and guidelines. [Required]
  • Proficiency in establishing and maintaining effective working relationships with medical and administrative staff, patients, the public, and all stakeholders. [Required]
  • Skilled in planning, organizing, prioritizing work, delegating, achieving goals and objectives, and developing and maintaining strong provider relationships. [Required]
  • Excellent oral, written, and interpersonal communication skills, with proficiency in Microsoft Office Outlook, Word, Excel, Publisher, PowerPoint, and effective computer skills. [Required]
  • Ability to build and maintain effective and productive teams, manage change, solve practical problems, and interpret a variety of instructions. [Required]
  • Demonstrates a broad knowledge of healthcare administration, healthcare industry, acute-care hospital operations, finance, management, and strategic health service market research/analytics. [Required]
  • Professional decision-making, proposing recommendations on organizational culture development, executive-level presentation skills, and the ability to positively influence others. [Required]
  • Considerable knowledge of management principles, supervision, planning, budgeting, healthcare finance, personnel, and the ability to organize, delegate, and establish meaningful goals. [Required]
  • Detail-oriented with excellent planning/facilitation skills, the ability to multi-task, work independently, and think strategically to anticipate future consequences and trends. [Required]
  • Demonstrates the ability to work well with others using tact and diplomacy, and the capacity to relate to people in a manner that wins confidence and establishes support. [Required]


Education:
  • Bachelor's [Required]
  • Master's [Preferred]


Field of Study:
  • In healthcare or science-related field


Work Experience:
  • 6+ years of related experience [Required]
  • Experience leading multiple hospital departments, clinical ancillary or support department(s) [Preferred]


Additional Information:
  • An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree:
  • Bachelor's degree AND 6+ years of related experience OR
  • Associate degree AND 8+ years of related experience OR
  • High School Diploma AND 10+ years of related experience


Licenses and Certifications:
  • Basic Life Support - CPR Cert (BLS) [Preferred]


Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$120,972.80 - $224,993.60

Applications are accepted on an on-going basis

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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