Job DescriptionWe are seeking an experienced
Executive Director to lead operations at
Balfour Littleton. This role is responsible for driving resident satisfaction, associate engagement, financial performance, and operational excellence while providing leadership to the community management team. The ideal candidate is a results-oriented leader with strong business acumen and a passion for delivering exceptional service.
What will I do every day?
- Achieve associate engagement, resident loyalty, and high financial performance
- Effectively manage all operational areas of the community
- Ensure that residents receive appropriate care
- Conduct community business planning and forecasting
- Achieve results for revenue growth and expense management
- Create and manage the operating and CapEx budgets
- Manage vendor relationships
- Execute and support the Sales Leadership process
- Apply knowledge of the competition, industry trends
- Improve and/or redesign pricing, programs and services
- Create and implement a sales and marketing plan to achieve occupancy and NOI growth
- Adhere to and ensure compliance with all regulations (e.g., worker’s compensation, Assisted Living regulations, OSHA, etc.)
What will I need to be successful in this role?
- A passion for excellence
- Be a great team player
- College degree
- Master’s degree in Business Management preferred
- Minimum of 8-10 years’ management level experience
- Experience in senior living, hospitality, hotel or service industries preferred
- Strong problem-solving skills
Special Requirements and/or Certifications:
- Administrator license for state is preferred
What’s in it for me? (Great Question!)
- Competitive pay: $120,000-$130,000/Yr. Based on Experience
- Healthcare Benefits including Vision & Dental
- Matching 401k
- Paid Time Off
- Rewards and Bonus Opportunities
- Continuous Training and Growth Opportunities
