Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
What you will do
Let's do this. Let's change the world. In this vital role the Executive Director, External Engagement leads Amgen's strategy and execution across all external communications channels and stakeholder engagement platforms. This role is responsible for shaping how Amgen engages with media, influencers, digital audiences, and emerging communications ecosystems to advance corporate reputation, business priorities, and stakeholder trust. Reporting to the Vice President, Corporate Affairs, the Executive Director serves as a strategic advisor and builder of modern engagement capabilities. The role oversees media relations, social media, digital channels, influencer strategy and activation, and emerging forms of external engagement. The leader is responsible for identifying trends early, evaluating new platforms and technologies, and ensuring Amgen remains at the forefront of how organizations connect with audiences in a rapidly evolving communications landscape.This role requires a combination of strategic vision, operational excellence, creativity, strong leadership, and deep understanding of the changing media environment.
Key Responsibilities
External Engagement Strategy
Develop and lead an integrated external engagement strategy that aligns earned, owned, shared, and emerging channels
Create innovative approaches to stakeholder engagement that strengthen Amgen's reputation and visibility
Identify opportunities to reach audiences through new platforms, technologies, and content formats
Serve as a strategic advisor to Corporate Affairs leadership and senior executives on external engagement trends and opportunities
Establish measurement frameworks and analytics that assess engagement effectiveness and business impact
Media Relations
Lead Amgen's global media relations strategy and execution
Build and maintain strong relationships with traditional, digital, trade, healthcare, financial, and emerging media outlets
Oversee proactive storytelling and reactive issues management
Guide media engagement strategies
Ensure consistent messaging and effective media engagement across the enterprise
Social Media and Digital Channels
Lead strategy and governance for Amgen's social media presence and digital engagement platforms
Drive audience growth, engagement, and content effectiveness across channels.
Oversee editorial planning, content distribution, community engagement, and social listening
Ensure digital platforms support business priorities, corporate reputation, and stakeholder engagement objectives
Partner across Corporate Affairs, Commercial, Medical, and Global Marketing functions to maximize impact and consistency
Influencer Strategy and Activation
Develop and execute a comprehensive influencer engagement strategy across healthcare, science, policy, patient advocacy, business, and culture
Identify, cultivate, and manage relationships with key external voices and communities
Evaluate emerging influencer ecosystems and engagement models
Design scalable programs that increase reach, credibility, and audience engagement
Establish governance, measurement, and compliance frameworks for influencer partnerships
Emerging Media and Innovation
Monitor shifts in media consumption, audience behavior, technology, and platform evolution
Assess opportunities related to AI-enabled communications, creator ecosystems, podcasts, newsletters, digital communities, and future engagement channels
Pilot and scale innovative engagement approaches that position Amgen ahead of industry trends
Build capabilities that enable rapid adaptation to changing communications environments
Serve as an internal thought leader on the future of communications and stakeholder engagement
Team Leadership
Lead and develop a high-performing team of communications professionals.
Foster a culture of innovation, collaboration, accountability, and continuous learning
Build organizational capabilities in digital engagement, content strategy, analytics, and emerging communications practices
Manage agency relationships and external partners
Oversee budget planning and resource allocation
Additional Qualifications/Responsibilities
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The candidate we seek is an experienced leader with the following qualifications. They will also embody the Amgen leadership attributes which are:
Inspire: Create a connected, inclusive, and inspiring work environment that empowers talent to thrive
Accelerate: Enable speed that matches the urgency of patient needs by encouraging progress over perfection
Integrate: Connect the dots to amplify the collective power of Amgen to drive results for patients, staff, and shareholders
Adapt: Lead through change by adapting to an ever-changing environment and defining a clear course of action to deliver results
Basic Qualifications:
Doctorate degree & 6 years of communications, media relations, public affairs, digital engagement, or related fields experience OR
Master's degree & 10 years of communications, media relations, public affairs, digital engagement, or related fields experience OR
Bachelor's degree & 12 years of communications, media relations, public affairs, digital engagement, or related fields experience AND
6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
Preferred Qualifications:
Bachelor's degree required; advanced degree preferred
15+ years of experience in communications, media relations, public affairs, digital engagement, or related fields
Leadership experience managing teams and complex communications programs
Experience building integrated engagement strategies across earned, owned, shared, and emerging channels
Experience leading media relations and executive visibility programs.
Understanding of social media, digital communications, and influencer ecosystems
Experience navigating issues management and high-profile corporate communications environments
Experience in healthcare, biotechnology, pharmaceuticals, or other highly regulated industries
Experience identifying and scaling innovative communications approaches
understanding of analytics, audience insights, and measurement frameworks
Experience advising senior executives and enterprise leaders
Knowledge of AI-driven communications tools and emerging engagement technologies
266,637.35USD -360,744.65 USD
