Job Description

The Role:

As the Executive Director, Laboratory Services, you will serve as the key administrative leader for laboratory operations across the division, with accountability for multiple laboratories and the integration of acute and ambulatory laboratory services in support of Providence patients across the continuum of care.

In partnership with the System Lab Leader, division leadership, physicians, and shared services teams, you will provide strategic, financial, and operational leadership to advance laboratory transformation initiatives, improve quality and service delivery, strengthen financial performance, and support system-wide goals. This role requires a collaborative leader who can navigate complex regulatory, political, and economic environments while successfully leading change and building alignment around a shared vision for laboratory excellence.

What You'll Do:

• Laboratory Transformation Leader: Partner with the System Lab Leader to plan, implement, and advance initiatives that transform laboratory services across the division while supporting long-term system strategies.
• Strategic Integration Champion: Lead the development and implementation of governance and operational models that create a more integrated, efficient, and quality-focused laboratory delivery system.
• Healthcare Strategist: Collaborate with senior leaders across the health system to support long-range planning initiatives that improve patient care experiences, promote clinical excellence, and maximize system integration.
• Operational Excellence Driver: Provide leadership and accountability for laboratory operations, ensuring quality, efficiency, customer service, patient satisfaction, and operational performance are aligned with division and system goals.
• Financial Steward: Oversee laboratory financial performance, capital planning, budgeting, productivity initiatives, and KPI achievement to ensure long-term fiscal strength and sustainability.
• Innovation and Growth Architect: Develop and implement new service delivery models, growth initiatives, and integration strategies that support quality, compliance, reimbursement, physician support, and operational effectiveness.
• Quality and Compliance Advocate: Ensure laboratory services maintain strong regulatory compliance, quality standards, and operational excellence while continuously improving processes and outcomes.
• Physician Partnership Builder: Collaborate with physician leadership, medical staff, and clinical teams to strengthen relationships, support laboratory clinical initiatives, and ensure services align with clinician and patient needs.
• Technology and Improvement Champion: Work closely with IT and operational partners to leverage technology, simplify administrative processes, reduce waste, and position laboratories for future advancements and growth.
• Change Leadership Expert: Lead teams through transformation by building engagement, communicating vision, fostering collaboration, and helping caregivers successfully navigate change.

What You'll Bring:

• Educational Background:
  
  • Bachelor's Degree in Science, Laboratory Science, or a related scientific field.
  • Master's Degree in Business Administration, Public Health, Health Administration, or a related discipline preferred.
• Experience:
  
  • 10+ years of leadership experience with P&L accountability in a large, complex, matrixed healthcare system or commercial laboratory environment.
  • Experience overseeing laboratory operations across multiple campuses or laboratory locations.
• Laboratory Operations Expertise:
  
  • Strong understanding of laboratory operations, quality improvement, regulatory compliance, reimbursement, physician support, and service delivery.
  • Experience developing and implementing both short- and long-range business plans.
  • Demonstrated success overseeing general laboratory operations across multiple service areas.
• Business and Financial Acumen:
  
  • Proven business management, financial planning, budgeting, and operational leadership capabilities.
  • Ability to analyze performance, manage financial outcomes, and drive productivity improvements.
  • Strong understanding of operational efficiency, resource allocation, and capital planning.
• Strategic Leadership Capabilities:
  
  • Ability to think strategically and translate vision into executable plans and measurable outcomes.
  • Demonstrated success developing and implementing new service delivery models and operational improvements.
  • Strong problem-solving and decision-making skills supported by data and performance metrics.
• Change Management Expertise:
  
  • Experience leading organizations through significant change and transformation initiatives.
  • Ability to inspire confidence, build engagement, and help teams successfully adapt in changing environments.
  • Demonstrated flexibility and comfort navigating ambiguity, complexity, and evolving priorities.
• Relationship Building & Collaboration:
  
  • Proven ability to build strong relationships with physicians, physician leaders, senior executives, operational leaders, and external partners.
  • Skilled at creating alignment across diverse teams and stakeholders.
  • Strong communication and interpersonal skills that foster trust and collaboration.
• Systems Thinking & Results Orientation:
  
  • Ability to navigate political, regulatory, and economic challenges while maintaining focus on organizational goals.
  • Demonstrated ability to gain consensus when appropriate while making difficult decisions when needed.
  • Results-oriented leader with a focus on accountability, performance, and continuous improvement.

Ready to Transform the Future of Laboratory Services?

If you're a strategic, results-oriented healthcare leader with a passion for operational excellence, laboratory transformation, physician partnership, and system-wide impact, we encourage you to apply. Join our team and help shape the future of laboratory services while advancing quality, innovation, and exceptional care for the communities we serve.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.