Role Purpose
The Account Digital Transformation Director is the senior technology, data, analytics, and business intelligence leader for a strategic account serving a major multinational financial institution. This is an embedded, account-dedicated leadership role responsible for translating technology and data capabilities into measurable business outcomes for both the client and JLL.
This role owns the technology and data strategy, operational performance, analytics and BI roadmap, and multi-year digital transformation initiatives across the account. This is not a purely advisory role: the leader is accountable for outcomes, for the performance of the technology and data function, and for building and leading the team that delivers them. The role is expected to challenge legacy operating models, drive change at pace, and make the account a proof point for how JLL delivers digital transformation at enterprise scale.
Reporting & Structure
This role reports dual-reports to the Head of Technology Advisory, Financial Services, and the account’s Transformation Executive for strategy and execution. The role leads a team of technology, data, analytics, and BI professionals supporting the account and is responsible for shaping and evolving that organizational structure to deliver on account priorities.
Key Responsibilities
- Own the account’s technology, data, analytics, and BI strategy, and translate it into a prioritized, outcome-based roadmap.
- Lead technology operations, performance, and governance — accountable for delivery and for measurable gains in efficiency, cost, risk, and user experience.
- Drive a multi-year transformation portfolio sequenced to measurable value and aligned to client and JLL objectives.
- Capture opportunities across automation, AI, data products, revenue growth, and digital enablement.
- Deliver a multi-year enterprise data-platform modernization on time and on budget, building a world-class data and AI foundation.
- Build executive business cases that lift client outcomes while strengthening JLL margin, scalability, and commercial position.
- Build and lead a future-ready team — realign to priorities and attract, develop, and retain the talent to deliver at pace.
- Own executive relationships across client, JLL, and technology stakeholders; shape strategic planning and renewal, and drive adoption of enterprise standards and data governance.
Required Qualifications
This role requires a proven transformation leader who has led teams through change at pace — not an individual-contributor advisor or a pure consultant. Candidates must demonstrate:
- Bachelor’s degree in Business, IT, Computer Science, Engineering, or a related field.
- 10+ years owning a technology, data, or transformation function — strategy, roadmap, budget, and delivery outcomes.
- Proven leadership of teams driving enterprise change at pace: building structure, creating urgency, and delivering through others.
- Experience spanning strategy/advisory and hands-on delivery in corporate real estate, technology services, or consulting.
- Track record building C-suite relationships and delivering quantifiable business value.
- Delivery of data, analytics, and BI capabilities and enterprise data-platform modernization, with fluency in CRE platforms (IWMS, PropTech, smart buildings, IoT), AI/automation, and modern data architectures.
- Experience in, or serving, large financial-services or other highly regulated environments.
- Certifications in transformation, program leadership, or technology management (preferred).
Key Skills & Competencies
- Transformation leadership — sets direction, drives urgency, and delivers change through a team in a complex, multi-stakeholder environment.
- Operational ownership — comfortable being accountable for performance, delivery, and commercial outcomes, not solely strategy.
- Executive presence and credibility with senior client and internal stakeholders.
- Commercial acumen — builds business cases that create mutual value for the client and JLL.
- Data and analytics fluency — translates data capability into decisions and outcomes.
- Exceptional communication, facilitation, and the ability to influence across globally distributed, cross-functional teams.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
200,000.00 – 275,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
Remote –Charlotte, NC, Chicago, IL, New York, NY
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
