Cisco

Executive Communications Manager, Americas Service Provider (US Remote)

Cisco$120K — $152K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of related experience with a Bachelor's degree in communications or business administration.
  • 5+ years of experience in internal/external communications across various disciplines.
  • Proven experience supporting VP+ level executives directly.
  • Strong preference for candidates with experience supporting sales leadership.
  • Willingness to travel 10-20% domestically and internationally.

Responsibilities

  • Execute strategic communications plans to advance business priorities.
  • Create impactful messaging to engage customers and sellers effectively.
  • Develop content for various communication channels to support executive objectives.
  • Design scalable communications that empower sales teams with essential information.
  • Manage communication vehicles for effective delivery of messages to sellers.
  • Gather feedback and translate insights into improved communications strategies.
  • Collaborate with global teams to ensure messaging alignment across functions.

Benefits

  • Medical, dental, and vision insurance offered to employees.
  • 401(k) plan with company matching contributions available.
  • Paid parental leave and short/long-term disability coverage.
  • Flexible vacation policy allowing unlimited time off for exempt employees.
  • Paid time off for holidays, personal wellness days, and volunteering opportunities.
Full Job Description
The application window is expected to close on: 09/04/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Locations: US Remote

As an Executive Communications Manager, you will create clear, compelling, and innovative communications for the Senior Vice President for Americas Service Provider (ASP). You will collaborate with sales leaders, managers, and executives, forming strong relationships across the business while supporting the ASP leader and reinforcing their priorities and leadership philosophy across a global team. This role is responsible for developing and implementing a comprehensive communications plan tailored to the goals of the executive and the organization to make sellers more effective and our customers successful.

Your Impact
  • Execute a strategic communications plan for the SVP of ASP to advance business priorities and deliver customer outcomes.
  • Create impactful messaging that informs sellers and engages customers, positioning the executive as a thought leader.
  • Create content that enables the executive to achieve their business objectives - including a thought leadership platform, messaging, keynotes, presentations, strategic and organizational communications deliverables - to meet the needs of difference audiences (external & internal)
  • Design and deliver scalable communications that equip sellers with essential content, tools, and information they need to excel in their roles.
  • Implement and manage communication vehicles to ensure effective delivery to sellers.
  • Gather feedback and synthesize learnings into insights that make the executive effective at inspiring sellers to deliver customer outcomes.
  • Work in partnership with the Americas Sales Communications team, the Global Sales Communications team, business leads, and key functions to integrate and align messaging.
  • Develop and manage social media strategy.
  • Demonstrate consistent communications excellence while executing flawlessly.


Who You'll Work With

You will work closely with the Americas and Global Sales communication teams, sales team, as well as other partners across the company. The Sales and Marketing Leadership team is focused, fast-paced, adaptable, and always looking for fun and creative ideas. We use data and storytelling to communicate our company vision and strategy to internal and external audiences.

Who You Are

You are a writer and storyteller at heart, and you are curious about what is happening in the technology industry and around the world. You are high-energy, creative and have experience in building strong relationships with a highly matrixed group of stakeholders. You demonstrate an excellent understanding and thinking across multiple communications disciplines, as well as a strong knowledge of the business and broader global affairs. You have experience advising/working directly with senior executives, are a strong collaborator, and can partner globally across a mix of constituents and organizations. You are proactive, have a strong point of view and are comfortable working in a dynamic, fast-paced environment.

Minimum Qualifications

* 10+ years of related experience and a Bachelor's degree in communications, business administration, or related field

* 5+ years internal/external communications in varied disciplines, such as organizational communications, executive communications, and public relations

* Experience supporting VP+ level executives

* Ability to travel 10 - 20% - domestic and international

* Experience supporting sales leadership in a communications capacity highly preferred

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $120,200.00 to $152,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer


For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:
  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;
  • 1% of incentive target for each 1% of attainment between 75% and 100%; and
  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.


For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:
$145,200.00 - $212,100.00

Non-Metro New York state & Washington state:
$129,100.00 - $188,300.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About Cisco

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Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
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