Confirms coverage of claims by reviewing policies and documents submitted in support of claims
Analyzes coverage and communicates coverage positions
Conducts, coordinates, and directs investigation into loss facts and extent of damages
Directs and monitors assignments to experts and outside counsel
Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
Sets reserves within authority or makes claim recommendations concerning reserve changes to manager
Negotiates and settles claims either directly or indirectly
Prepares reports by collecting and summarizing information
Adheres to Fair Claims Practices regulations
Assist in training and mentoring of specialists
Serves as technical resource to subordinates and others in the organization
Review and approve correspondence, reports and authority requests as directed by manager
Participates in special projects or assists other team members as requested
Travel to mediations, trials, and conferences as required
Juris Doctor (JD ) Degree preferred
Must have or be eligible to receive claims adjuster license.
Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) or
I-Lead or other Management Training
Minimum of 10 years of claims handling experience or equivalent combination of education and experience
Experience handling high exposure construction bodily injury and property damage claims
Market leading specialist knowledge within casualty construction lines
Expert policy language skills enabling accurate and consistent policy wording interpretation
Experience in negotiation, mediation and arbitrations
Experience in conducting technical claims audits and effectively following up on findings
Ability to manage claims outside of local jurisdiction where appropriate, including understanding of laws and regulations
Strong senior stakeholder management experience, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers, major account clients)
Ability to influence claims stakeholders and to effectively direct claims strategy
Ability to lead within a team environment
Strong presentation skills
Excellent written and oral communication skills
Strong analytical and problem solving skills
Strong organization and time management skills
Ability to deliver outstanding customer service
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
Ability to work in a team environment
Strong desire for continuous improvement
Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
