Apple

Executive Briefing Center Program Coordinator

Apple$80K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in a high-pressure, premium service environment
  • Proficient in troubleshooting IT hardware, software, and network issues
  • Meticulous attention to detail and adherence to quality standards
  • Excellent professional communication and executive presence
  • Experience with documenting processes and technical procedures

Responsibilities

  • Customize and configure briefing rooms and demo areas regularly for executive visits
  • Manage the inventory of devices, ensuring they are clean, charged, and updated
  • Prepare and troubleshoot AV and briefing technology systems for daily use
  • Collaborate with teams on device setup to uphold high presentation standards
  • Partner with AV and IT teams to resolve technical issues promptly
  • Coordinate logistics and resources for tailored executive briefings
  • Assist in planning and executing larger company events at the EBC

Benefits

  • Opportunity to work in a prestigious environment hosting strategic customers
  • Gain hands-on experience with cutting-edge Apple technology
  • Be part of a team that creates memorable experiences for company executives
  • Engage with cross-functional teams to develop professional networks
  • Potential career progression within a well-known industry leader
Full Job Description
Apple is seeking a Site Support & Coordinator for the Apple Park Executive Briefing Center (EBC). The EBC hosts Apple's most strategic customers and partners to strengthen relationships and advance business development goals. In this role, you will ensure all devices, equipment, and technical systems are flawlessly prepared for each executive engagement. The seamless technical experience is essential for showcasing the best of Apple to executive audiences, making this role vital to creating premium, memorable experiences.

Description

Customize, execute, and reset briefing rooms, demo areas, and Apple devices daily to ensure flawless technical execution for executive briefings

Manage the on-site fleet of devices, including cleaning, storage, charging, and software updates

Prepare, test, verify, and reset AV and all briefing technology systems for each day's briefings; troubleshoot technical issues as needed, maintaining required operational standards

Collaborate with stakeholders on device refresh, configuration, and setup to maintain premium presentation standards

Partner with the on-site AV team and IT for troubleshooting and issue mitigation

Coordinate cross-functional teams, and facilities logistics tailored to the curated briefing experiences in support of the daily briefing center operations

Demonstrate technology and present core content as trained and assigned

Support the planning and scheduling of low-touch briefings, coordinating resources to ensure seamless execution and serving as a key point of contact for stakeholders, providing guidance and information on how to effectively engage with and leverage the EBC

Assist in the coordination and execution of larger company-hosted events within the EBC, aligning with cross-functional teams and supporting on-site logistics

Assist in resource allocation and briefing scheduling to ensure optimal use of EBC spaces, equipment, and personnel across all engagements

Minimum Qualifications

3+ years of experience in fast-paced, white-glove environment

Proficiency in troubleshooting a wide range of IT issues, including hardware, software, and network connectivity problems

Strong attention to detail and commitment to quality standards

Professional communication skills and executive presence

Experience with process documentation and technical procedures

Preferred Qualifications

Previous or current work in Apple Retail or similar customer-facing technical role

iOS and Mac deployment and management experience (e.g., Jamf, Apple Configurator, and other platforms) and device management, AVP support, or technical operations

Bachelor's degree or equivalent experience

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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