Job Description

This position is located at Shake Shack’s New York City Support Center. It supports our Chief People Officer and our Chief Financial Officer.

Our Executive Assistants are highly-respected because their skills are quite simply, essential. You’d be a key member of a dynamic, fast-paced team that serves as a center of excellence for the enterprise, partnering with leadership across lines of business. “EQ” skills to build bridges, forge alliances and encourage people to want to work with you.

You’re a calm head and steady hand to deal with every day challenges and the unexpected.

Essential Job Duties and Responsibilities

Administrative & Calendar Management (30%)

• Interface directly with other senior executives and their support teams to calendar key meetings.

• Understand each day’s priorities so you can be strategic about how you direct inquiries and requests.

• Prepare agendas, materials, notes and key next steps for large cross-functional meetings.

Travel Coordination (15%)

• Create a multi-city travel itinerary, taking into account time zones, weather delays, traffic and fatigue levels.

• Coordinate these schedules between executives based in multiple cities.

Event Planning (15%)

• Plan and execute high profile events, including all-hands meetings, off-sites and team building activities.

New Hire Onboarding (15%)

• Assist with on-boarding new team members – you’ll be the “friendly face” that newbies count on to answer all their questions, including some who are extremely senior in the organization.

Expense & Vendor Management (15%)

• Support expense reports and execute signatures/approvals for vendor contracts, purchase orders, etc.

Efficiency & Executive Support (10%)

• Champion efficiency, executive time and a willingness to go the extra mile without being asked.

Minimum Qualifications

Education:

• Bachelor’s Degree in Marketing, Communications, or a related field.

Work Experience:

• 2–4 years of relevant experience.

• At least three years supporting a Vice President or higher-level executive.

Skills & Competencies:

• Solid written and verbal communication skills, including strong grammar and a rich vocabulary

• Ability to multi-task and prioritize deadlines/deliverables.

Preferred Qualifications
Education:

• Bachelor’s Degree in Marketing, Communications, or a related field.

Work Experience:

• 2–4 years of relevant experience.

• At least three years supporting a Vice President or higher-level executive.

Skills & Competencies:

• Solid written and verbal communication skills, including strong grammar and a rich vocabulary

• Ability to multi-task and prioritize deadlines/deliverables.

• A passion for growth in marketing or communications is a plus.

Physical Requirements

• Precise hand/eye coordination: Occasionally

• Basic keyboarding or repetitive motions: Constantly

• Lifting/pushing objects over 10 lbs.: Occasionally

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance*

• Employer Paid Life and Disability Insurance*

• 401k Plan with Company Match*

• Paid Time Off*

• Paid Parental Leave*

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $88,843.75 - $116,656.25

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