Gem.com

Executive Assistant, GTM

Gem.com$145K — $180K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years as an Executive Assistant supporting executives
  • Experience in fast-paced, high-growth startups or similar corporate environments
  • Exceptional attention to detail in managing complex calendars and travel logistics
  • Proactive 'builder' mindset with a history of creating administrative systems
  • Ability to handle high-pressure situations and last-minute changes
  • Impeccable judgment in managing sensitive information

Responsibilities

  • Manage complex and rapidly shifting calendars for marketing and sales leaders
  • Coordinate comprehensive global travel logistics, handling last-minute changes
  • Prioritize tasks effectively to optimize executives' time
  • Build and streamline administrative processes to support a high-velocity organization
  • Collaborate cross-functionally to facilitate leadership meetings
  • Handle sensitive and confidential information with discretion

Benefits

  • Opportunity to design and execute operational backbone for GTM leadership
  • Work in a dynamic startup environment with high-growth potential
  • Engage in a role that emphasizes proactive problem-solving and strategic gatekeeping
  • Collaborate with teams across Product, Research, and Operations
  • Be part of a mission-driven organization that focuses on the creative potential of AI
Full Job Description
What You'll Do

This is not a reactive, maintenance-focused administrative role; it is a 0-to-1 opportunity to design and execute the operational backbone for our GTM leadership.

You will:

  • Own and manage complex, diverse, and rapidly shifting calendars for the Head of Marketing and Head of Sales, proactively resolving scheduling conflicts before they escalate.
  • Coordinate all aspects of comprehensive global travel logistics, ensuring seamless itineraries and handling last-minute changes with calm precision.
  • Practice ruthless prioritization to optimize the executives' time, acting as a strategic gatekeeper and force multiplier.
  • Build and streamline administrative processes and communication channels from scratch to support a high-velocity GTM organization.
  • Collaborate cross-functionally with Product, Research, and Operations teams to facilitate key leadership alignments and meetings.
  • Handle highly sensitive and confidential information with absolute discretion, sound judgment, and professionalism.


Who You Are

  • Experience: 5+ years of professional experience as an Executive Assistant, with a proven track record of supporting executives.
  • Startup DNA: Experience working in fast-paced, high-growth startups or similarly chaotic, large corporate environments where you navigated ambiguity with ease.
  • Logistical Mastery: Exceptional attention to detail and a demonstrated ability to manage complex calendars and multi-faceted travel logistics.
  • High Agency: A proactive "builder" mindset with a history of creating administrative systems from scratch and taking extreme ownership of outcomes.
  • Calm Under Pressure: Ability to handle last-minute changes, high-velocity demands, and complex scheduling conflicts with calm precision.
  • Discretion: Impeccable judgment and discretion when handling sensitive company and partner information.


What Sets You Apart (Bonus Points)

  • Prior experience supporting Sales or Marketing leaders in a generative AI or creative tech company.
  • Familiarity with modern collaboration tools such as Notion, Slack, Figma, and Google Workspace.
  • A deep passion for the creative potential of AI and Luma's mission to expand human imagination.
  • Located in the SF Bay Area or Los Angeles.


Compensation

The base pay range for this role is $145,000 - $180,000 per year.

About Gem.com

Industry
Founded
2013

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