Executive Assistant and Board Liaison

San Jose Public Library Foundation

• $80K — $85K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum three years of experience supporting senior leadership in administrative roles.
  • Ability to work independently while exercising sound judgment in fast-paced environments.
  • Proficiency with CRM and database software, such as Donor Perfect and Monday.com.
  • Excellent written communication skills, with a focus on proofreading and document production.
  • Advanced proficiency in Microsoft Office 365, particularly Outlook, Word, Excel, and PowerPoint.
  • Outstanding organizational skills, including logistics coordination for meetings and events.
  • Ability to manage deadlines and competing priorities while maintaining a high standard of accuracy.

Responsibilities

  • Facilitate and manage all aspects of Board meetings, ensuring smooth operations and communication.
  • Coordinate recognition activities for staff and board, fostering engagement and morale.
  • Support Board committees with scheduling, communication, and documentation management.
  • Maintain accurate board records and governance documents via BoardEffect.
  • Act as primary contact for Board members, managing ongoing communications and engagement.
  • Provide comprehensive administrative support for executive leadership, including calendar management and meeting preparations.
  • Oversee general office administration, maintaining supplies and managing inquiries.

Benefits

  • Health, dental, and vision insurance coverage.
  • 401k plan with matching contributions.
  • Generous paid time off policy that increases with tenure.
  • Seventeen paid holidays annually.
  • Professional growth opportunities available.
Full Job Description
Job Title: Board & Executive Assistant

Reports to: Chief Executive Officer

Status: Full-time, exempt, hybrid work

Salary: $80,000 - $85,000

Position Summary & Purpose:

The Library Foundation is seeking reliable administrative assistance. Our ideal candidate is an organized and motivated individual who is looking to be part of a dynamic and professional team, wants the opportunity to work with a high-profile volunteer board, and is passionate about libraries and what they mean to society.

The position will serve as administrative support for the full executive suite's business needs, including the Chief Executive Officer (CEO), Chief Development Officer (CDO), and Chief Operating Officer (COO). This position ensures the timely and appropriate flow of information to-and-from staff, provides support for routine financial and business processes, and will oversee special projects as needed. This position acts as the primary liaison to the Foundation Board and the public and ensures that office operations run smoothly.

If you thrive on being in the middle of everything, pay great attention to detail, are excited by variety, enjoy working with mission-driven people, and are adept with technology - then this could be the position you've been waiting for!

Essential Duties

Board Management and Liaison (40%)

Perform tasks requested and directed by the CEO or Board Chair to manage Board operations and ensure well-run meetings, open communications, and strong Board engagement.
  • Facilitate and manage all aspects of Board meetings, including communication, scheduling, preparing and distributing meeting materials, and coordinating meeting logistics.
  • Coordinate staff and board recognition and engagement activities, including the annual Board & Staff Celebration, milestone acknowledgments, birthday cards, and sympathy/get-well gifts.
  • Support the Board and Board committees by scheduling meetings, managing communications, preparing materials, tracking follow-up items, and maintaining official documents.
  • Serve as the administrative lead for BoardEffect, maintaining accurate and organized Board records and governance documents, including bylaws, charters, resolutions, meeting records, and other Board-related materials, and ensuring information is current and accessible to Board members.
  • Serve as a key administrative point of contact for Board members and support ongoing Board communications and engagement.
  • Assist in the recruitment, orientation, and onboarding of new Board members to ensure members are well-informed and supported.

Executive Administrative Coordination (25%)

Provide administrative support to the full executive suite including:
  • Scheduling and maintaining CEO, CDO, and COO calendars, coordinating and preparing for meetings, and preparing documents as necessary.
  • Supporting administrative needs as assigned by the executive suite.
  • Preparing donor/Board profiles, support documents, meeting notes, and follow-up correspondence.
  • Support budget administration and expense tracking for executive leadership and organizational activities, including event expenses, quarterly CEO/CDO/COO expenses, mileage reimbursements, and related documentation and reconciliation.
  • Exercise discretion, tact, and sound judgment when handling confidential or sensitive information related to executive leadership, the Board, staff, and organizational matters.

General Administrative and Office Management (25%)
  • Provide general administrative and clerical support to staff to ensure smooth operations across departments, including serving as the primary point of contact for general inquiries and triaging the office main line and email.
  • Maintain office supplies, inventory and ordering, record keeping, and storage of supplies.
  • Manage SharePoint platform, oversee room bookings, and arrange catering for meetings as required.
  • Establish and maintain professional working relationships with San José Public Library staff, community leaders, elected officials, the public, and others encountered during work.
  • Serve as the administrative lead for staff meetings, including coordinating meeting logistics, developing and managing agendas, and supporting meeting preparation and follow-up.
  • Manage organizational business accounts, software licenses, and subscriptions, including user access, renewals, account administration, and coordination with vendors as needed (e.g., Microsoft 365, Zoom, and other business platforms).

Events (10%)
  • Serve as the point person for event logistics within the team, ensuring smooth coordination and execution.
  • Provide support in managing and executing logistics for various external and internal events, including fundraising events, program events, and staff events.

Minimum Qualifications
  • Minimum of three (3) years of experience in a direct support role to Senior Leadership including experience providing administrative support to a work group or department and support for executive-level managers. Familiarity with not-for-profit operations is desirable.
  • Must be able to work independently with sound judgement, deal with changing situations, and ability to multi-task in a fast-paced environment. This position requires the ability to evaluate urgent, sensitive, and confidential issues with tact and diplomacy.
  • Proficiency with CRM and databases, such as Donor Perfect and Monday.com.
  • Excellent written communication skills, including proofreading, editing, and document production. Ability to build rapport with a wide variety of constituents and communicate effectively.
  • High level of proficiency with Microsoft Office 365 including advanced skill with Outlook, Word, Excel and PowerPoint. Candidates should be able to manage mail mergers, Excel formulas, and be able to facilitate online meetings.
  • Outstanding organizational skills including the ability to plan and prioritize work responsibilities and work delegated by others including problem solving and ability to compose correspondence and reports. Ability to manage deadlines with patience and flexibility. Experience coordinating logistics for committees, task forces, or other teams.
  • Superior organizational, verbal, written, interpersonal, and communication skills. Ability to communicate effectively with people of diverse personalities, cultures, job titles, and communication styles.
  • Ability to follow instructions accurately, work under supervision, and to solve problems effectively.
  • Demonstrated ability to manage deadlines, manage competing priorities, and maintain high standards for accuracy and productivity.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the ability to sit for sustained periods of time and to sometimes travel throughout the city of San José. The vision requirement includes close vision. The employee is occasionally required to lift 20 pounds.

Compensation and Benefits

The compensation and benefits offered reflect the value we place on attracting and retaining a talented team. This is a full-time, exempt, salaried position with a high degree of autonomy. SJPLF provides health, dental, and vision insurance, 401k with matching contribution, and generous paid time off that increases with longevity in addition to 17 paid holidays, among other benefits. Professional growth opportunities available.

SJPLF currently operates in a hybrid working situation with in-office attendance required at least 60%. SJPLF currently operates on a Monday-Friday, hybrid schedule with a minimum of 60% in-office attendance. Occasional evening and weekend work may be required to support fundraising, community, and organizational events.

How to Apply

Please address a personal, specific, and thoughtful cover letter to the "SJPLF Hiring Committee" and submit along with a resume through our hiring portal. Your resume tells us what you can do; your cover letter should tell us who you are and why you want to work with SJPLF.

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