Xylem Inc

Executive Account Specialist

Xylem Inc$70K — $95K *
Energy & Utilities
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent with 10+ years of experience
  • Bachelor's degree (BA/BS) preferred
  • Experience in aftermarket sales
  • Knowledge of water treatment preferred
  • Proficient in SAP ERP and Microsoft Dynamics CRM systems
  • Strong communication and interpersonal skills
  • Effective cross-functional communication

Responsibilities

  • Engage new and existing customers to drive recurring and new business opportunities
  • Develop and deliver compelling quotes and proposals tailored to customer needs
  • Ensure high levels of customer satisfaction and account retention
  • Maintain accurate CRM records for forecasting and pipeline management
  • Stay current on Xylem and customer technologies to remain a trusted advisor
  • Mentor and support junior Account Specialists
  • Manage and close high-impact sales with key strategic accounts

Benefits

  • Opportunity to contribute to innovative water technology solutions
  • Participation in paid Volunteer Program, Xylem Watermark
  • Focus on employee well-being through inclusion and belonging
  • Access to Employee Resource Groups (ERG) for community support
  • Chance to make a difference in water conservation and usage
Full Job Description
We're Hiring an Executive Account Specialist in Houston!

Xylem is seeking a dynamic and results-driven Executive Account Specialist to lead strategic inside sales initiatives and cultivate long-term customer relationships within the water and wastewater industry. This role is responsible for selling products and services across multiple channels, serving as the primary post-sale contact, and driving customer satisfaction, retention, and revenue growth with aftermarket sales. The ideal candidate will demonstrate urgency, strategic thinking, and a mastery of sales techniques to close complex deals and support high-value accounts.

What you'll do:
  • Engage new and existing customers to drive recurring and new business opportunities
  • Develop and deliver compelling quotes and proposals tailored to customer needs
  • Ensure high levels of customer satisfaction and account retention
  • Maintain accurate CRM records for forecasting and pipeline management
  • Stay current on Xylem and customer technologies to remain a trusted advisor
  • Mentor and support junior Account Specialists, leading critical and complex sales efforts
  • Manage and close high-impact sales with key strategic accounts
  • Collaborate effectively across departments and with outside sales teams to meet revenue targets
  • Demonstrate consultative selling and solution-based recommendations
  • Perform other duties as assigned


What you'll bring:

Education
  • Required: High School Diploma or equivalent with 10+ years of experience
  • Preferred: Bachelor's degree (BA/BS)

Experience & Skills
  • Aftermarket sales experience.
  • Knowledge of Water treatment preferred
  • Strong communication and interpersonal skills
  • Ability to work independently and influence sales strategy
  • Experience mentoring and leading others in complex sales scenarios
  • Proficient in SAP ERP and Microsoft Dynamics CRM systems
  • Skilled in Microsoft Office Suite (Outlook, Word, Excel)
  • Effective cross-functional communication for alignment and information sharing
  • Occasional local travel required (approximately 10%) to visit customers


Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

About Xylem Inc

Xylem is a water technology company that designs and manufactures innovative solutions to meet the world's water needs. They provide water and wastewater applications with a broad portfolio of products and services that address the full cycle of water, from collection, distribution and use to the return of water to the environment. Xylem operates in more than 150 countries and has a workforce of over 17,000 employees. The company was spun off from ITT Corporation in 2011 and is headquartered in Rye Brook, New York.
Learn more about Xylem Inc
Size
17,300 employees
Market Cap
$19.9 billion
Industry
Net Income
$254 million
5 Year Trend
+6.6%
Revenue
$4.8 billion
NASDAQ

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