American Express

Exec/Admin Assistant

American Express • $72K — $90K *
New York, NY 10025In-Person
Technical Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years supporting senior leaders, preferably at Vice President level or above.
  • Experience managing complex calendars and balancing competing priorities.
  • Strong organizational, planning, and communication skills.
  • Ability to exercise judgment, maintain confidentiality, and work independently in fast-paced settings.
  • Proven relationship-building skills across a matrixed organization.
  • Achieved Bachelor's degree or equivalent qualification.
  • Willingness to work in a hybrid model (at least three days in-office).

Responsibilities

  • Manage complex executive calendars across various time zones and priorities.
  • Coordinate leadership meetings, governance forums, and executive offsites.
  • Prioritize meeting requests and screen them for executive review.
  • Support strategic initiatives and anticipate leadership needs.
  • Coordinate complex travel logistics for domestic and international engagements.
  • Process travel expenses following corporate policies.
  • Facilitate effective planning activities to enhance operational efficiency.

Benefits

  • Opportunity to work alongside senior executives in a fast-paced technology environment.
  • Access to AI-enabled tools to boost productivity and streamline processes.
  • Chance to build partnerships across various functions including Technology, Procurement, and HR.
  • Engagement in a culture that emphasizes collaboration and strategic outcomes.
Full Job Description
Job Description

This Executive Assistant role provides proactive executive and operational support to the Vice President, Technology Vendor Management (TVM), and an additional Vice President within Enterprise Platforms & Data and Technology Business Management.

As a trusted business partner, you will anticipate priorities, enable enterprise-wide collaboration, and ensure leaders are equipped to focus on strategic outcomes. The successful candidate demonstrates enterprise thinking, builds trusted relationships, communicates clearly, exercises sound judgment, embraces AI-enabled ways of working, and consistently lives the Blue Box Values.

Responsibilities

Executive Support
  • Manage complex executive calendars across multiple time zones, balancing competing priorities and optimizing executive time.
  • Coordinate leadership meetings, governance forums, Town Halls, vendor meetings, and executive offsites.
  • Screen and prioritize meeting requests, exercising sound judgment on behalf of executive leadership.
  • Support strategic initiatives and special projects while anticipating leadership needs.


Travel & Operations
  • Coordinate complex domestic and international travel, itineraries, and meeting logistics.
  • Process travel expenses and corporate card reconciliations in accordance with company policy.
  • Support planning activities that improve operational efficiency and executive effectiveness.


Communications & Stakeholder Management
  • Serve as a trusted point of contact for internal and external stakeholders.
  • Coordinate executive communications, presentations, and organizational updates.
  • Build strong partnerships across Technology, Procurement, Finance, HR, Legal, Risk, and strategic technology partners to enable collaboration and business outcomes.
  • Handle confidential and sensitive information with integrity, professionalism, and discretion.


Continuous Improvement
  • Leverage approved AI-enabled productivity tools and digital capabilities to improve efficiency, simplify administrative processes, and enhance executive support.
  • Continuously identify opportunities to improve ways of working, streamline processes, and deliver an exceptional colleague and executive experience.


Qualifications

Minimum Qualifications
  • 5+ years supporting senior leaders, preferably Vice President level or above.
  • Proven experience managing complex calendars, competing priorities, and executive logistics.
  • Excellent organizational, planning, and communication skills.
  • Demonstrated ability to exercise sound judgment, maintain confidentiality, and work independently in a fast-paced environment.
  • Strong relationship-building skills with the ability to collaborate across a highly matrixed organization.
  • Bachelor's degree equivalent.
  • Ability to work in a hybrid environment (minimum three days per week in the office).


Preferred Qualifications
  • Experience supporting Technology, Procurement, Financial Services, or another highly regulated environment.
  • Advanced Microsoft Office skills (Outlook, PowerPoint, Excel, Word, Teams).
  • Experience with SAP Concur or similar expense and travel management systems.
  • Experience using approved AI-enabled productivity tools (e.g., Microsoft Copilot) to improve efficiency, organization, communications, and executive support.
  • Demonstrated commitment to continuous learning, innovation, and improving the way work gets done.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Finance & Insurance
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ
AXP
* Ladders Estimates

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