EVS Operations Manager

Trinity Health

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent preferred
  • Minimum of two years progressive responsibility in housekeeping or equivalent experience
  • Proficient in computer-based technology

Responsibilities

  • Lead and guide Trinity Health Ministry/Site area functional responsibilities
  • Develop strategies and achieve performance goals in collaboration with leaders
  • Standardize and optimize policies and processes across regions and ministries
  • Oversee vendor and contract labor management to centralize strategy and reduce spend
  • Measure and report on KPIs/metrics to ensure value delivery
  • Support regional compliance with functional area priorities
  • Provide leadership for the colleague life cycle

Benefits

  • Full-time employment
  • Opportunities for direct impact on health strategy and operational improvement
  • Engagement in system-wide strategy development and deployment
  • Collaborative environment fostering integration of strategy and operations
Full Job Description
Employment Type:
Full timeShift:

Description:

Purpose

Accountable for leading, guiding, and directing the Trinity Health Ministry/Site area functional responsibilities. Enable enterprise level strategy to address internal or external business & regulatory issues; provide functional expertise and ensure fulfillment of performance and service standards. Responsible for consistent operating performance and achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Area, Regions and Health Ministries to ensure consistency and integration of strategy and operations. Maintaining awareness of new industry developments and standards. Provides decision support, operations &/or optimization leadership focus.

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership
• Providing advice, guidance, and leadership to Region and Ministry leaders in developing strategies and in the achievement of performance goals.
• Enable Collaboration across and within System Services Area, Region and Ministries to ensure consistency and integration of strategy and operations

Direction and Growth
• Providing advice, guidance, and leadership to System Services functional area, Regions and Ministries.
• Leading standardization/systems and optimization of policy, process, methodology, establishing a national community of practice
• Oversee Vendor/Contract Labor Management including centralizing strategy and optimizing spend

Strategic Support & Accountability
• Collaborates in system-wide strategy development and deployment of functional area priorities and initiatives
• Responsible for supporting regional efforts to comply with functional area priorities
• Accountable for the selection, evaluation, and overall success of the functional leadership teams
• Organization-wide focal point for establishing functional strategies and governance over financials and staffing
• Accountable for communication between System Services functional area, Regions and Ministry leaders

Operational Delivery
• Responsible for measuring and reporting KPIs/metrics and value delivery
• Providing advice, guidance, and leadership for the colleague life cycle

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Minimum Qualifications

Highschool diploma or equivalent preferred. A minimum of two years progressive responsibility in housekeeping or equivalent experience. Must be proficient in computer-based technology.

Physical and Mental Requirements & Working Conditions

Direct Healthcare Services / Indirect Healthcare / Support Services:
  • Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
  • Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional
  • Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional
  • Exposure to interruptions, shifting priorities & stressful situations. Frequent
  • Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Continuous
  • Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Continuous
  • Perform manual dexterity activities & / or grasping / handling. Occasional
  • Ability to climb, kneel, crouch & / or operate foot controls. Occasional
  • Use a computer / other technology. Continuous
  • Sit with the ability to vary / adjust physical position or activity. Continuous
  • Maintain a safe working environment & use available personal protective equipment (PPE) Continuous
  • Comply with Trinity Health's Code of Conduct, policies, procedures & guidelines. Continuous
  • Ability to provide assistance in the event of an emergency. Occasional


Direct Healthcare Services:
  • Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Continuous
  • Lift a maximum of 30 pounds unassisted. Frequent
  • Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Frequent
  • Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous
  • Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous
  • Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Continuous


Indirect Healthcare / Support Services:
  • Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent
  • Lift a maximum of 30 pounds unassisted. Occasional
  • Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional
  • Encounter a clinical / patient facing / hands on interactive work environment. Occasional
  • Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous
  • Work outdoors with variable external environmental conditions. Occasional


Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)

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