ROKT

Events and Experiences Coordinator

ROKT$75K — $105K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Some experience in events, hospitality, marketing, project coordination, or operations.
  • Strong organizational skills with high attention to detail.
  • Clear written and verbal communication skills.
  • Bias for action with a proactive attitude.
  • Service mindset and strong judgment in supporting stakeholders.
  • Ability to manage multiple tasks under pressure.
  • Proficiency in Google Workspace and project trackers.
  • Comfort with AI tools to improve efficiency and organization.
  • Willingness to assist on-site during events and travel up to 20%.
  • Experience with tools like HubSpot, Splash, or Asana is a plus.

Responsibilities

  • Support planning and execution of various internal and external events.
  • Coordinate all event logistics from attendee lists to on-site support.
  • Maintain clear documentation like timelines and checklists.
  • Collaborate with internal teams to ensure consistent event experiences.
  • Handle event communications, drafts, and post-event follow-ups.
  • Source and coordinate vendors and event materials, ensuring timely deliverables.
  • Assist with budget tracking and financial documentation for events.
  • Capture feedback and insights post-event for continuous improvement.
  • Utilize AI tools to enhance planning and coordination.
  • Research opportunities for events relevant to the company's goals.

Benefits

  • World-class benefits package.
  • Employee equity plan grants subject to eligibility.
  • Flexible work environment to support work-life balance.
  • Opportunities for professional development.
  • Dynamic team culture focused on collaboration.
Full Job Description
We are looking for a Events and Experiences Coordinator

Target total compensation ranges from $75,000 - $105,000, including a fixed annual salary of $70,000 - $100,000, an employee equity plan grant, a variable target, and world-class benefits.

Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the Role:

We're looking for someone to help deliver exceptional event experiences for our external clients, prospects, and partners. The Events & Experiences team designs and runs moments that build connection, deepen trust, and strengthen how people experience Rokt.

The right person is highly organized, detail-oriented, calm under pressure, and energized by helping bring people together. You do not need to have years of event experience, but you should have strong judgment, a service mindset, a bias for action, and genuine pride in delivering a high standard.

Success in this role will be measured by your ability to keep event workstreams organized, communicate clearly, anticipate details, support smooth execution, and help deliver experiences that reflect positively on the Rokt brand.

Responsibilities:
  • Support the planning and execution of internal and external events, hospitality moments, client experiences, gifting programs, and activations.
  • Coordinate event logistics including attendee lists, registration details, venue research, vendor coordination, run-of-show documents, shipping, materials, signage, catering, and on-site support.
  • Maintain clear trackers, timelines, checklists, and project documentation so the team always knows what is happening, who owns what, and what is due next.
  • Partner with internal teams including Marketing, Creative, GTM, Client Success, Rokt'star experience, EAs, and Hi!Tech to deliver smooth and consistent experiences.
  • Support event communications, including drafting updates, reminders, guest details, post-event follow-ups, and internal stakeholder summaries.
  • Help source and coordinate vendors, venues, gifting items, supplies, and event materials while ensuring deliverables are on time and aligned to the brief.
  • Support budget tracking, invoice routing, and expense documentation in partnership with the team and Finance.
  • Assist with on-site execution, including setup, guest check-in, troubleshooting, stakeholder support, and post-event pack-down.
  • Capture learnings after events through feedback, retros, and post-event notes to help the team improve future experiences.
  • Use AI tools thoughtfully to accelerate drafting, planning, research, logistics, and project coordination.
  • Research vertical based events and opportunities for the Rokt GTM team.

Requirements
  • Some experience or demonstrated interest in events, hospitality, marketing, employee experience, project coordination, or operations.
  • Strong organizational skills and high attention to detail.
  • Clear written and verbal communication skills, with the ability to keep stakeholders aligned and close the loop.
  • Bias for action - you see what needs to be done, move quickly, and follow through.
  • Service mindset and strong judgment, especially when supporting guests, clients, partners, senior leaders, or internal teams.
  • Ability to manage multiple moving pieces at once while staying calm and reliable under pressure.
  • Comfort working in Google Workspace, spreadsheets, project trackers, and common event or marketing tools.
  • AI proficiency - you use AI tools to improve speed, quality, and organization while applying good judgment.
  • Willingness to be hands-on during events, including setup, logistics, and on-site support.
  • Ability to travel up to 20% of the time to support events on location.
  • Experience with tools like HubSpot, Splash, Asana, Ramp, or similar platforms is a plus.

Benefits

About ROKT

ROKT is a marketing technology company that provides a platform for e-commerce companies to improve their customer engagement and conversion rates. The platform uses AI and machine learning to personalize the customer experience, and provides tools for optimizing marketing campaigns and measuring performance. ROKT was founded in 2010 and is headquartered in New York, New York.
Learn more about ROKT
Size
500 employees
Industry
Founded
2012

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