M&T Bank Corporation

ESS Team Analyst

M&T Bank Corporation$89K — $149K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of relevant education and/or experience
  • Proficient in reading and interpreting technical information
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Experience in communicating technical concepts to teams and management
  • Strong customer focus with multitasking abilities
  • Experience with job scheduling technologies like Broadcom Automic.

Responsibilities

  • Resolve escalations from the Service Desk based on prior incidents
  • Document procedures for work orders and requests
  • Analyze and troubleshoot technical incidents to isolate issues
  • Utilize diagnostic tools for effective problem resolution
  • Conduct systems maintenance activities according to Standard Operating Procedures
  • Schedule maintenance changes to minimize operational risks
  • Lead technical teams during cross-functional project work
  • Document maintenance procedures for future reference
  • Identify automation opportunities to enhance SOP efficiency
  • Adhere to risk and regulatory standards, escalating issues when necessary
  • Promote diversity aligned with M&T Bank's brand
  • Implement internal control standards based on audit points and regulatory issues.

Benefits

  • Participation in cross-functional project teams
  • Opportunities for professional growth and training
  • Supportive environment reflecting diversity values
  • Flexible scheduling, including evening and weekend responsibilities
Full Job Description
Overview:

Team Overview

Enterprise Scheduling Services manages the automation of job processing for M&T's distributed applications. Activities include the migration of job definitions and processing schedules with the mission of providing efficient, centralized technical support for all new and existing jobs through the following services:
  • Standards: Definition of job syntax and access standards.
  • Quality Assurance: Perform reviews of job definitions to ensure accuracy before movement into production. Also, in collaboration with application teams, the setup, testing and review of job execution in the non-production environments.
  • Production Migrations: Movement of job definitions as well as the scheduling requirements into production.
  • Incident Resolution: Research and correct processing errors as required.
  • Application Upgrades: Perform configuration and implementation activities for the scheduling application upgrades, as well as supporting technologies.
  • Disaster Recovery: Provide technical assistance for preparation, testing and support.


Job Description

Overview:

Completes activities related to larger and/or more complex installations, configuration, operation and maintenance of systems hardware/software and related infrastructure. Ensures system hardware, operating systems, software systems and related procedures adhere to organizational values, enabling staff and partners.

Primary Responsibilities:
  • Respond to and resolve Service Desk escalations based on outcome of previous incidents.
  • Create/document procedures for work orders and request-based tasks.
  • Respond to and resolve identified technical incidents requiring problem-solving; analyze and isolate the issues.
  • Use diagnostic tools to troubleshoot issues.
  • Complete systems maintenance activities following Standard Operating Procedures (SOP), such as patching, health checks, operating system updates, validating changes and maintaining operational and configuration standards. Research options when anomalies occur; identify recommendations to address them and review with senior staff
  • Schedule maintenance changes to reduce operational risk.
  • Participate in project work in cross-functional teams; lead technical team within a project and provide input to design efforts.
  • Complete evening and weekend responsibilities as scheduled.
  • Initiate, create and document procedures for maintenance tasks and other needs to serve as a reference source.
  • Identify opportunities to automate or improve SOP and maintenance tasks to improve efficiency.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Education and Experience Required:
  • Minimum of 8 years' higher education and/or work experience
  • Prior experience reading and digesting technical information
  • Detail-oriented
  • Strong written and verbal communication skills
  • Prior experience communicating technical information within a team and to immediate manager
  • Strong customer focus, including ability to manage customer needs and multiple work priorities

Solid working experience with the following technologies:
  • Broadcom Automic job scheduler or similar products such as Broadcom Autosys, BMC Control-M, Forta JAMS, Redwood ActiveBatch.

Education and Experience Preferred:
  • Bachelor's degree in technology-related field
  • Minimum of 10 years' higher education and/or work experience
  • Certifications or special training in related technologies

Helpful experience in the following technologies:
  • Windows and Linux (Red Hat) Operating Systems
  • Oracle and SQL Database Management Systems
  • Cloud technologies, such as Azure Cloud/DevOps
  • Experience with monitoring, backups, and scheduling batch jobs in a Production environment
  • Coordinating and maintaining several environments (Prod, Cert, Dev)


M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $89,600.00 - $149,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.

Location
Clanton, Alabama, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ

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