Schedule: Full time
Shift: Day (United States of America)
Address: 2363 63RD ST
City: WOODRIDGE
State: Illinois
Postal Code: 60517
Job Description: - Engages in ongoing professional development activities to maintain and enhance job-related knowledge, skills, and competencies.
- Other duties as assigned.
- Collaborates with others to deliver highly effective training and support to all levels of team members.
- Deploys a wide variety of training methods, reimagining creative and innovative tools, techniques, and approaches to achieve excellent comprehension, proficiency, and performance results from team members.
- Delivers onboarding, training, go-live support, and develops continuous improvement strategies for new department acquisitions and new Providers.
Knowledge, Skills, and Abilities: - Has extensive EHR implementation and training experience.
- Demonstrates extensive knowledge of adult learning styles and training delivery in support of physician practice operations.
- Ability to identify education and training needs in a healthcare setting and actively participate in program optimization activities.
- Demonstrates advanced knowledge of developing, coordinating, and implementing various training methods and techniques.
- Actively assesses staff support needs to plan, develop, coordinator, monitor and evaluate training within an ambulatory healthcare environment.
- Ability to lead the development and delivery of effective training presentations and resources.
- Knowledge of quality reporting and physician practice regulatory programs (e.g., HEDIS, MIPS).
- Displays advanced knowledge and skills necessary to deliver quality educational instruction to all levels of staff (including external agencies) in a clear and concise manner.
- Shows advanced level of communication skills (verbally and in writing) with all levels of employees, facilitate group processes and change.
- Self-motivated with excellent organizational, analytical, writing, and interpersonal skills.
- Demonstrates strong conflict resolution and customer relation skills.
- Excels at prioritization and coordination of multiple projects.
- Communicates strong understanding of applicable policies and procedures.
- Demonstrates advanced knowledge in healthcare operations, information technology, revenue cycle, physician practice operations, clinical operations, nursing workflow, physician workflow, compliance practices, and medical information management.
- Experienced in all Microsoft Office applications. [Required]
- Must have a valid driver's license and reliable form of transportation.
- Experience in process mapping and process mapping tools (Microsoft Visio) [Preferred]
Education: Work Experience: - Prior Epic experience or Credentialed Trainer Certification [Preferred]
Additional Information: - An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
- Bachelor's degree OR
- Associate's degree and 2+ years of highly relevant experience with 1+ year being in physician practice operations OR
- High School Grad or Equivalent and 4+ years of highly relevant experience with 2+ years being in physician practice operations
Licenses and Certifications: - EPIC Credential (EPIC CRED) [Required]
- Registered Nurse (RN) [Preferred]
- Certified Medical Assistant (CMA) [Preferred]
- Registered Medical Assistant (RMA) [Preferred]
- Emergency Medical Tech Cert (EMT) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677
Pay Range:$53,789.58 - $110,046.28
