The UHealth-University of Miami Health System IT Department has an opportunity for a full-time Epic Senior Analyst - Professional Billing.
The Epic Senior Analyst Professional Billing assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The incumbent facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.
Core Responsibilities:
- Collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access.
- Serves as a primary support contact for application end-users.
- Initiates the design, development, implementation, and maintenance of the application.
- Initiates all phases of testing and the documentation of workflow design.
- Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
- Initiates the identification of issues and guides the work to resolve them.
- Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
- Collaborates with trainers on application changes and new features to develop documentation and training strategies.
- Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
- Participates in on-call rotations and support and attend and participates in, applicable committees.
- Maintains regular communication with team members, including participating in weekly project team meetings.
- Reviews the status of projects and issues on an ongoing basis with leadership.
- Remains knowledgeable about UHealth's policies, procedures, and business operations.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions
- Understanding of revenue cycle management or experience with billing operations
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS: - Bachelor's degree in relevant field
- Certification in relevant specialty or field
- Minimum 5 years of relevant experience
- Ability to work evenings, nights, and weekends as necessary.
- Proficiency in computer software (i.e. Microsoft Office).
- Ability to recognize, analyze, and solve a variety of problems.
- Ability to communicate effectively in both oral and written form.
- Ability to lead, motivate, develop and train others.
- Ability to logically examine, and interpret information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
- Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
- Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
Any appropriate combination of relevant education, experience and/or certifications may be considered.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Job Status:Full time
Employee Type:Staff
