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The University of Miami Health System ("UHealth") IT Department has an exciting opportunity for a full-time Epic Senior Analyst, Cadence/Referrals.
The Epic Senior Analyst, Cadence/Referrals initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application's
configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.
Core Responsibilities:
- Collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access.
- Serves as a primary support contact for application end-users.
- Initiates the design, development, implementation, and maintenance of the application.
- Initiates all phases of testing and the documentation of workflow design.
- Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
- Initiates the identification of issues and guides the work to resolve them.
- Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
- Collaborates with trainers on application changes and new features to develop documentation and training strategies.
- Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
- Participates in on-call rotations and support and attend and participates in, applicable committees.
- Maintains regular communication with team members, including participating in weekly project team meetings.
- Reviews the status of projects and issues on an ongoing basis with leadership.
- Remains knowledgeable about UHealth's policies, procedures, and business operations.
- Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.MINIMUM QUALIFICATIONS:- Experience: Minimum 5 years of relevant experience required
- Epic Cadence/Referrals Certification
- Ability to work evenings, nights, and weekends as necessary.
- Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
- Teamwork: Ability to work collaboratively with others and contribute to a team environment.
- Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
- Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
Any appropriate combination of relevant education, experience and/or certifications may be considered.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
Job Status:Full time
Employee Type:Staff
