Huron Consulting Group

Epic MyChart Senior Consultant

Huron Consulting Group$110K — $130K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of Epic consulting, implementation, optimization, or support experience in healthcare
  • MyChart certification required
  • Broad knowledge of MyChart application workflows, configuration, and optimization
  • Experience in troubleshooting and managing production support tickets
  • Support experience in rural health or community health initiatives
  • Hands-on experience with Epic MyChart Care Companion workflows
  • Experience with configuring Epic Cheers Campaigns and patient engagement activities

Responsibilities

  • Analyze and optimize EHR platform for client healthcare organizations
  • Provide hands-on support and troubleshooting for MyChart-related issues
  • Manage and resolve support tickets efficiently in a fast-paced environment
  • Collaborate with clients on rural health and community health projects
  • Lead configuration and optimization of Epic MyChart Care Companion functionalities
  • Design and support campaign initiatives using Epic Cheers
  • Enhance client engagement through technology implementation and support

Benefits

  • Medical, dental, and vision coverage
  • Access to wellness programs
  • Participation in Huron's benefit plans
Full Job Description
Huron's Healthcare Transformation Services (HDTx) team works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability.

Requirements

  • 3+ years of Epic consulting, implementation, optimization, or support experience within a healthcare environment.
  • MyChart certification.
  • Serve as a MyChart generalist with broad knowledge across all areas of the application, including workflows, configuration, support, and optimization.
  • Experience providing production support, including troubleshooting, break-fix resolution, and backlog management.
  • Ability to independently analyze, prioritize, and resolve support tickets in a fast-paced operational environment.
  • Experience supporting rural health initiatives, community health programs, or grant-funded healthcare projects in a client-facing environment.
  • Hands-on experience with Epic MyChart Care Companion workflows, including design, build, optimization, and end-user support.
  • Experience configuring and supporting Epic Cheers Campaigns and patient engagement initiatives.


Preferred Qualifications:

  • Epic certification or experience in Cheers, or related patient engagement applications.
  • Direct experience implementing or optimizing MyChart Care Companion and Cheers Campaigns within Epic.
  • Familiarity with Epic release upgrades, testing, and post-implementation support activities.
  • Experience transitioning from production support work into larger optimization, enhancement, or implementation projects.
  • Prior experience supporting grant-funded healthcare initiatives or projects focused on improving access to care in rural populations.
  • Previous healthcare consulting experience supporting Epic implementations, enhancements, or optimization efforts.
  • Ability to work independently while collaborating effectively with cross-functional client and consulting teams.


The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. The job is also eligible to participate in Huron's benefit plans, which include medical, dental and vision coverage, and other wellness programs. The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level
Consultant

Country
United States of America

About Huron Consulting Group

Huron Consulting Group is a global management consulting firm offering services to the healthcare, higher education, life sciences, and commercial sectors. The company provides consulting, technology, and analytics solutions to drive operational and financial performance. Huron Consulting Group was founded in 2002 and is headquartered in Chicago, Illinois. The company is publicly traded on the NASDAQ stock exchange under the ticker symbol HURN.
Learn more about Huron Consulting Group
Size
4,609 employees
Market Cap
$1.4 billion
Industry
Net Income
-$23.8 million
Founded
2018
5 Year Trend
+3%
Revenue
$871 million
NASDAQ

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