Epic Grand Central Patient Flow Analyst

ChristianaCare • $85K — $137K *
Wilmington, DE 19805In-Person
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare, Information Technology, or a related field preferred.
  • 2-3 years of experience with Epic systems or similar EHR platform required.
  • High School diploma with 5 years of related experience may be considered in lieu of bachelor's degree.
  • Nursing background preferred for effective collaboration with clinical staff.
  • Epic Grand Central certification preferred; if not certified, must become Epic certified.

Responsibilities

  • Lead the implementation and configuration of the Epic Grand Central Patient Flow module.
  • Conduct detailed workflow analysis to identify areas for improvement.
  • Customize the Epic Grand Central Patient Flow module to meet clinical needs.
  • Develop and execute comprehensive test plans for the module's functionality.
  • Provide training and support to end-users on effective system usage.
  • Identify and resolve issues, collaborating with IT teams to implement solutions.
  • Create and maintain detailed documentation of configurations and workflows.

Benefits

  • Health insurance coverage for employees and their families.
  • Paid time off to support work-life balance.
  • Retirement plans to help secure your financial future.
  • Employee assistance program for personal and professional support.
Full Job Description
Applicants must be currently authorized to work in the United States. ChristianaCare will not sponsor applicants for this position for an employment visa now or in the future.

This role is a HYBRID position requiring frequent on-site work. Must be within a commutable distance.

We are currently seeking a Grand Central Patient Flow Analyst to support the design, build, configuration, testing, implementation, and optimization of Epic Grand Central Patient Flow module, focusing on patient flow and bed management workflows. This role ensures that patient movement through the healthcare system is efficient, accurately documented, and aligned with organization goals. Analysts will work closely with unit secretaries, bed planning staff, and other stakeholders to design workflows and customize the module to meet clinical and operational requirements and providing training and support to end-users. The analyst will also be responsible for troubleshooting issues, creating detailed documentation, and collaborating with cross-functional teams to ensure successful project delivery.

Responsibilities:
  • Lead the implementation and configuration of the Epic Grand Central Patient Flow module (including bed management, environmental services, transport, and transfer center) ensuring it meets the specific needs of clinical departments.
  • Conduct detailed workflow analysis to understand current processes and identify areas for improvement using the Epic system.
  • Customize the Epic Grand Central Patient Flow module to align with the clinical and operational requirements.
  • Develop and execute comprehensive test plans to validate the functionality and performance of the Epic Grand Central Patient Flow module.
  • Provide training and support to end-users, including physicians, nurses, and administrative staff, to ensure effective use of the Epic system.
  • Identify and resolve issues related to the Epic Grand Central Patient Flow module, working closely with IT and clinical teams to troubleshoot and implement solutions.
  • Create and maintain detailed documentation of system configurations, workflows, and training materials.
  • Collaborate with cross-functional teams, including IT, clinical staff, and project managers, to ensure successful project delivery.
  • Holding weekly communications with team members to discuss deliverable status, risks, budget, and upcoming milestones.
  • Working with Epic representatives, the organization, and end users to ensure the system meets the organization's business needs.
  • Utilize best practices and methodologies for Epic implementations, ensuring compliance with healthcare regulations and standards.


Education and Experience Requirements:
  • Bachelor's degree in healthcare, Information Technology, or a related field preferred.
  • 2-3 years of experience working with Epic systems or similar EHR platform required.
  • High School diploma with 5 years of related experience may be considered in lieu of bachelor's degree.
  • Nursing background is preferred to ensure effective collaboration with unit secretaries and bed planning staff. Strong non-clinical analysts with demonstrated proficiency in patient flow processes will also be considered.
  • Epic Grand Central certification preferred; if not certified, must become Epic certified.


Annual Compensation Range $85,862.40 - $137,384.00

This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Post End Date
Aug 24, 2026

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

About ChristianaCare

ChristianaCare Careers

There has never been a better time to explore the diverse job opportunities at ChristianaCare, a leading health system committed to innovative patient care and community health. As one of the country's most dynamic healthcare organizations, ChristianaCare offers a breadth of employment opportunities that support both professional growth and personal fulfillment.

Work You’ll Do

Join ChristianaCare’s dedicated team to help transform healthcare and improve the lives of community members. ChristianaCare leads with exceptional services, driven by a team of over 12,000 strong, blending top-tier leadership and a culture of compassion and innovation.

Experience the ChristianaCare Difference

ChristianaCare is not just a healthcare provider but a hub for professional development and career advancement. The company fosters a culture of diversity, equity, and inclusion, making it a prime environment for personal and professional growth. With a variety of positions available, from clinical roles to administrative support, ChristianaCare is actively hiring and looking for motivated individuals to join their team.

Innovate and Lead

At ChristianaCare, innovation and leadership go hand in hand. Team members are encouraged to take the lead on projects that transform patient care and operational efficiency. ChristianaCare’s commitment to technology and innovation makes it a perfect place to advance a career in healthcare.

Develop Your Career

With ChristianaCare, career advancement is supported by comprehensive benefits, professional development programs, and leadership training. Employees are encouraged to enhance their skills through continued education and diverse training opportunities, including internships that offer real-world experience in healthcare settings.

Join a Great Team

Being part of the ChristianaCare team means more than just having a job. It means being part of a community that values teamwork, creativity, and the professional growth of its members. Networking within ChristianaCare leads to enriched career paths and a supportive work environment where everyone’s contributions are valued.

Explore Job Opportunities

ChristianaCare is committed to hiring and developing the best healthcare professionals in the industry. Explore the numerous job openings and read detailed descriptions of each position to find where your skills and interests best match. ChristianaCare is looking for professionals who are passionate about making a difference and ready to contribute to a team that’s making healthcare history.

Prepare for Your Interview

Ready to apply? Tailor your resume to highlight the skills and experiences that align with the position you are interested in. Prepare for your interview by researching ChristianaCare’s mission, culture, and recent innovations. This preparation will not only impress but also solidify your interest in becoming part of a leading healthcare team.

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Industry
Hospitals & Medical Centers
* Ladders Estimates

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