Epic Decisioning Clinical Informatics Specialist

Nemours Children's Health • $85K — $100K *
Wilmington, DE 19805In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in nursing, allied health, health informatics, or related field required.
  • A professional clinical license may be needed based on role scope.
  • Minimum of three years' experience in clinical informatics or electronic health record support.
  • Experience with Epic or related healthcare systems preferred.
  • Active clinical licensure in nursing or other allied health field required.

Responsibilities

  • Provide shoulder-to-shoulder Epic Decisioning support to associates.
  • Serve as a subject matter expert for Epic Decisioning applications.
  • Facilitate electronic medical record optimization to improve usability.
  • Support triage and decisioning processes for Epic-related requests.
  • Analyze operational workflows to identify improvements and solutions.
  • Translate clinical requirements into documentation and training specifications.
  • Educate associates on EHR functionalities and workflow changes.

Benefits

  • Opportunity to work in various locations: Jacksonville, Pensacola, Orlando, or Wilmington.
  • Access to professional development and training in health informatics.
  • Participation in interdisciplinary committees and collaborative workgroups.
  • Opportunity to enhance patient care through technology solutions.
  • Engagement in continuous improvement of clinical workflows.
Full Job Description
Job Description

Nemours Children's Health is seeking an Epic Decisioning Clinical Informatics Specialist to join our team in either Jacksonville, Florida, Pensacola, Florida, Orlando, Florida or Wilmington, Delaware.

Primary Function

The Epic Decisioning Clinical Informatics Specialist is responsible for providing direct clinical and technical support to Nemours associates across the enterprise to promote the efficient, accurate, safe, and effective use of the electronic health record and related clinical information systems. This role serves as a bridge between clinical operations, informatics, information technology, education, and operational leadership by translating clinical needs into workflow, documentation, education, and technology solutions that support high-quality patient care and Nemours strategic initiatives.

Essential Functions
  • Provides daily shoulder-to-shoulder Epic Decisioning support, troubleshooting, and workflow guidance to Nemours associates throughout the enterprise.
  • Serves as an Epic Decisioning tiger team subject matter expert to promote effective use of the electronic health record and related clinical systems.
  • Facilitates optimization of the electronic medical record to enhance clinical documentation, improve usability, reduce unnecessary burden, and support safe, efficient, patient-centered care.
  • Supports defined intake, routing, triage, escalation, and decisioning processes for Epic-related requests, ensuring submissions are complete, appropriately documented, and routed through established governance pathways.
  • Analyzes complex operational workflows, identifies root issues and performance gaps, and recommends practical solutions that align clinical needs, operational priorities, technical capabilities, and organizational standards.
  • Translates clinical and operational requirements into clear workflow, documentation, training, and system-related specifications for review by informatics, operational, and information technology stakeholders.
  • Provides education to Nemours associates for upgrades, optimizations, workflow changes, and adoption of new or revised electronic health record functionality.
  • Coaches and guides end users in developing and broadening skills related to electronic health record use, documentation, workflows, communication tools, and EMR integrated technologies.
  • Continually evaluates workflows and changes in practice to improve processes, support evidence-based care, strengthens data quality, and facilitates safe clinical decision-making.
  • Develops and uses methods for obtaining feedback from associates and leaders; responds to concerns in a timely manner and uses aggregate feedback to improve systems, service delivery, clinician satisfaction, patient safety, and patient experience.
  • Acts as a liaison to informatics committees, Epic decisioning workgroups, hospital-based councils, unit-based shared governance informatics councils, and other interdisciplinary forums as assigned.

Job Requirements
  • Bachelor's degree required in nursing, allied health, health care administration, health informatics, information systems, business, education, or a related field. A professional clinical license may be required based on role scope, department assignment, and operational need. Master's degree in health informatics, nursing informatics, health care administration, business administration, information systems, education, or a related field preferred.
  • Minimum of three (3) years of experience in clinical practice, clinical operations, electronic health record support, clinical informatics, health care education, workflow analysis, implementation support, intake coordination, project support, or a related area required.
  • Experience with Epic or other electronic health record systems, clinical documentation workflows, training, go-live support, issue triage, workflow optimization, data analysis, quality improvement, or interdisciplinary project work preferred.
  • Active professional clinical licensure in nursing or other allied health field required.

Preferred certifications, one or more of the following:
  • Epic certification or proficiency in a relevant application
  • Certified Associate in Healthcare Information and Management Systems
  • Certified Professional in Healthcare Information and Management Systems
  • American Nurses Credentialing Center Informatics Nursing certification, or other recognized health informatics certification

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About Nemours Children's Health

Nemours Children's Health Careers

There has never been a better time to explore the diverse job opportunities at Nemours Children's Health, a leading organization in pediatric healthcare. Nemours Children's Health is renowned for its commitment to innovation and excellence in child health services.

Work You’ll Do

Join Nemours Children's Health to assist in transforming pediatric healthcare and improving the lives of children across the nation. Nemours Children's Health stands at the forefront of medical innovation and patient care, making it an ideal environment for professionals looking to make a significant impact. Engage in meaningful work that combines cutting-edge technology, deep industry expertise, and a passion for enhancing children's health outcomes. Nemours Children's Health offers a unique position in the marketplace, enabling team members to lead in pediatric healthcare through advanced technology and innovative healthcare solutions. Collaborate with a dedicated team of healthcare professionals who are committed to driving change and fostering a culture of excellence and compassion.

Nemours Children's Health Employment Opportunities

The team is actively building its workforce to support and advance pediatric healthcare services. Nemours Children's Health offers a variety of positions, from clinical roles to administrative support, each contributing to the overarching goal of children's health and wellness.

Innovative Work and Career Growth

Nemours Children's Health is home to a vast network of healthcare professionals—each dedicated to pediatric care and committed to leadership and professional growth. The organization encourages continuous professional development and leadership training to ensure that team members are equipped to lead and innovate in their fields.

Be Part of a Diverse and Inclusive Team

Nemours Children's Health prioritizes diversity and inclusion, creating a welcoming environment where all team members can thrive. The organization offers diversity training and promotes a culture where different perspectives are valued and celebrated.

Future-Proof Your Career

Nemours Children's Health provides extensive support for career advancement, including professional development programs, certification support, and leadership training. The potential for growth within the organization is substantial, driven by a commitment to internal promotion and professional enrichment.

Explore Job Opportunities and Internships

Nemours Children's Health offers a range of job opportunities and internships, providing a pathway for those at the start of their careers to gain valuable experience in the healthcare industry. Positions are designed to harness the skills and enthusiasm of new entrants to the professional world, integrating them into a team that is passionate about children's health and well-being.

The Nemours Children's Health Network

By joining Nemours Children's Health, team members become part of a respected network known for its commitment to innovation and quality care. The collaborative environment ensures that all members have access to the tools and resources necessary to excel in their roles.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Nemours Children's Health looks for passionate, curious, creative, and solution-driven team players. SEARCH NEMOURS CHILDREN'S HEALTH JOBS

Keep Up to Date

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* Ladders Estimates

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