The Epic Cloud Engineer is responsible for the support and administration of an Azure cloud network environmne thosting a large Epic deployment. This individual will be a subject matter expert who enhances Quest's cloud service model and enables automation for scoped cloud services, specifically to support the stability, security and reliability of the Epic infastructure.

Primarily an operational role, the Cloud Network Engineer will collaborate with our Architecture, Development, Security and Infrastructure teams to ensure consistent, reliable, and secure network connectivity between Quest locations, various public cloud providers and the Internet.

The Epic Cloud Engineer will closely work with other team members and consulting partners to meet Quest’s cloud operational needs.

*Please note this position will be hybrid (3 days in office & 2 days WFH).  The position can be based in one of the following locations: Secaucus, NJ or Schaumburg, IL or another hub location. This role can also be remote if criteria for hybrid are not met.

Pay Range: $112,000-$130,000/ year

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Responsible for maintaining the security, up-time and availability of network systems and services in Azure, AWS and Google cloud platforms. (Primary focus is on Azure)

• Troubleshoot and resolve connectivity issues between cloud locations, end users, and the Quest datacenters. Production outages and changes will require On-Call support.

• Provision and maintain cloud-based network devices including, but not limited to, firewalls, load balancers and transit gateways.

• Develop and manage Network Infrastructure as Code, preferably using Terraform.

• Manage route tables, firewall rules, load balancer groups, SSL certificates etc.

• Manage IP allocations in the cloud.

• Create operational plans to maintain and manage network services.

• Keep track of ServiceNow requests and incidents to proactively address any issues and concerns.

• Build and manage relationships with other team members, consulting partners and IT stakeholders

• Follow leadership directions to meet organization objectives and enable cloud services to enhance cloud operations and administration.

• Create and maintain deployment standards to meet cloud architecture standards and maintain an up-to-date cloud document repository.

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Required:

• 6+ years of technical network engineering experience in an enterprise environment (routing, switching and firewalls).

• Strong analytical and organizational skills with a strong attention to detail.

• Excellent verbal and written communication with the ability to translate technical concepts for business stakeholders.

• Proven ability to multitask, prioritize multiple initiatives and perform under pressure in an On-Call rotation.

• Bachelor's Degree or equivalent

Preferred:

• 10 + years of experience in enterprise network engineering specifically in the healthcare or highly regulated environment.

• Experience with cloud-based networking Azure, AWS and GCP specifically for Epic application hosting.

• Advanced knowledge of Cloud Networking (Azure/AWS/GCP), Cloud Transit Gateways, express routes. Load Balancing (Cloud Native F5 and Citrix ADC) and Fortinet Firewalls.

   

• Graduate Degree in Computer Science

Technical Training Required:

• Foundation certification in at least one cloud platform

Technical Training Preferred:

• CISCO Certified Network Professional (CCNP) or Security (CCNP Security)

• Cloud specific netowrking certifications in Azure Solutions Architect, AWS Certified Advanced Networking

• Certified Network Security Engineer (PCNSE)

• Fortinet Network Security Expert (NSE) certifications

Travel:

• Up to 25%