Epic Certified Grand Central Analyst will bring experience managing applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams. This role demands both technical proficiency and excellent communication skills to ensure the delivery of high-quality support and enhancements in a dynamic healthcare environment. The Application Coordinator will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas. • Act as a subject matter expert (SME) for application workflows and configurations. • Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs. • Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs. • Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring. • Maintain system documentation, including workflows, build specifications, and testing protocols. • Ensure compliance with HIPAA, data governance, and organizational security policies. • Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs. • Support the teams working on other applications. Basic Qualifications: • A minimum of one year of experience as an Epic Certified Grand Central Analyst including experience in managing applications, with a strong background in managing day to day operations, client stakeholder relationships, and collaboration with offshore teams. • Current Epic Grand Central Certification • High school diploma or GED Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 06/18/2026. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs Role Location Hourly Salary Range California $45.00 to $50.00 Cleveland $45.00 to $50.00 Colorado $45.00 to $50.00 District of Columbia $45.00 to $50.00 Illinois $45.00 to $50.00 Maryland $45.00 to $50.00 Massachusetts $45.00 to $50.00 Minnesota $45.00 to $50.00 New York $45.00 to $50.00 New Jersey $45.00 to $50.00 Washington $45.00 to $50.00