Job Description

Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.

The Epic Build Analyst's role includes the design, build, configuration, and support of research projects within UCSF's APeX Enabled Research (AER) team. Most projects will be in partnership with other UCSF technical teams and involve highly customized research solutions. Communication skills and inventive technical solutioning are crucial.

The AER team provides a large array of services to the UCSF Research community, including project consultation, grant support, budget estimations, and project implementation and support. Project examples include:

• Development of EHR-based interventions via clinical trials embedded within healthcare delivery systems to generate scientific evidence while delivering healthcare.
  
  • Enabling UCSF researchers with algorithms, digital tools and / or clinical interventions with strong evidence of feasibility and acceptability.
  • Develop technical approaches and budgets in order to implement these tools within the electronic medical record.
  • Supporting the development of scalable, low cost infrastructure to enable ongoing research.

The APeX Enabled Epic Build Analyst will provide support the UCSF clinical research community by appliying their advanced Epic skills to build, configure and support projects of medium size at all levels of complexity.

Department Overview:

The University of California, San Francisco (UCSF) Department of Information Technology Academic Research Systems (ARS) group is chartered to provide data services and infrastructure that support the UCSF Research Community's computing and analytic requirements through centralized informatics services in the areas of Data, Tools, Secure Compute Environments, and Consulting Services.

Responsibilities

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

40

Yes
Plans, implements and supports clinical software, operating systems and / or distributed clinical information systems of moderate scope and complexity to support research and investigator-led innovations in the health system.
20

Yes
Collaborates with researchers and individual investigators to implement new tools forclinical users on complex projects. Provide ongoing support for new releases and system upgrades. Plans and develops improvements in functionality and efficiency of clinical applications. Liaison between vendors and IT leadership.
10
Contributes to the development of new projects at all levels of scope and complexity. Performs systems analysis, planning and preparation, coding, testing, implementation and client / vendor coordination.
10

Yes
Designs and conducts user training in clinical information system workflows and processes,and operating systems at all levels of complexity. Develops effective tools and aids for systems training.
10

Yes
Troubleshoots escalated issues of moderate complexity and scope with clinical software, operating systems and / or distributed clinical information systems. Identifies and coordinates service and support as needed between clinical engineering, IT, networks, departments and outside vendors. Proposes new solutions in regards to workflows, processes, system designs or developments as needed.
10%

Yes
Estimates project time requirements, addresses gaps, participates in feasibility assessments in order to support grant budgets and estimates
100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Qualifications

REQUIRED QUALIFICATIONS

• Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
• Two years of combined experience as an Epic Analyst or other Health IT-related role
• Epic Certification for Inpatient or Ambulatory (Core Applications)
• Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
• Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
• Strong interpersonal skills, with the ability to effectively train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
• Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
• Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.

REQUIRED CERTIFICATION:

• Epic Certification for Inpatient or Ambulatory (Core Applications)

PREFERRED QUALIFICATIONS

• Five years of combined experience as an Epic Analyst or other Health IT-related role
• Epic Ancillary applications (Beacon, Willow, Beaker, etc. )
• Clarity Data Model Certification
• Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
• Ability to work with senior staff and managers and fellow team members, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html