OU Health

Epic Application Analyst - Radiant

OU Health$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 3-5 years of IT or healthcare experience required; Epic implementation experience preferred.
  • Epic certification in specified area required; multiple certifications preferred.
  • Excellent analytical, organization, and verbal communication skills needed.
  • Strong understanding of healthcare workflows and terminology.

Responsibilities

  • Serve as primary contact for resolving technical issues and system errors.
  • Provide day-to-day technical support to end-users to ensure EHR system's uninterrupted use.
  • Coordinate testing and validation activities for system changes and enhancements.
  • Lead efforts to optimize EHR system performance and usability based on user workflows.
  • Maintain comprehensive documentation of system configurations and processes.
  • Provide training and mentorship to junior analysts and end-users.
  • Coordinate collaborative efforts with cross-functional teams to support EHR initiatives.

Benefits

  • PTO
  • 401(k)
  • Medical and dental plans
  • Comprehensive benefits package designed to meet specific needs.
Full Job Description
Position Title:

Epic Application Analyst - Radiant

Department:

IT Care Delivery Applications

Job Description:

This position may be performed remotely from the following locations within the United States of America: Arkansas, Kansas, Missouri, Oklahoma, and Texas.

Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with OU Health. State locations and specifics are subject to change as our hiring requirements shift.

The EHR Application Analyst II will advise in the development, support and functionality roll out of an Electronic Health Record (EHR) system. The EHR Application Analyst II advises IT team members and assists the organization in optimizing their workflow processes through building applications that are tailored to meet the organizations' needs. Responsible for learning the EHR system's capabilities and functional use and apply knowledge of Healthcare Business workflows to advise in the implementation of a system that meets process needs.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

  • Serve as a primary point of contact for resolving complex technical issues and system errors, utilizing advanced troubleshooting techniques and problem-solving skills to ensure timely resolution and minimal disruption to patient care.
  • Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
  • Provide guidance to other team members for and perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
  • Provide guidance in and assist in coordinating testing and validation activities for system changes, enhancements, and upgrades, following pre-defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
  • Lead efforts to optimize the performance and usability of the EHR system, leveraging deep knowledge of system functionalities and user workflows to identify opportunities for improvement and efficiency gains.
  • Coordinate collaborative efforts with cross-functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination
  • Maintain comprehensive documentation of system configurations, processes, and procedures, and establish knowledge-sharing practices to ensure the availability and accessibility of critical information within the team.
  • Provide training and mentorship to junior analysts and end-users, sharing knowledge and best practices to enhance team capabilities and promote continuous learning and professional development within the organization.


General Responsibilities:

  • Performs other duties as assigned.

Minimum Qualifications:

Education Requirements: Bachelor's Degree required.

Experience Requirements: 3 - 5 years of applicable IT or healthcare experience required. Epic Implementation experience preferred.

License(s)/Certification(s)/Registration(s) Required:

  • Epic certification in specified area required.
  • Multiple Epic certifications preferred.

Knowledge/Skills/Abilities Required:

  • Excellent analytical, organization, and verbal communication skills.
  • Ability to work independently and within teams.
  • Ability to solve complex problems and understand customer needs.
  • Strong understanding of healthcare business process and technology.
  • Strong understanding of healthcare workflows and terminology.
  • Possesses cross-application integration knowledge.
  • Strong desktop tool usage including Word, Excel, and PowerPoint.


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OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

About OU Health

OU Health Careers

There has never been a better time to join the dedicated team at OU Health, a leader in medical excellence and innovation. As the premier healthcare provider in the region, OU Health offers unparalleled job opportunities and a commitment to career growth and professional development.

Work You’ll Do

Join OU Health’s esteemed team to assist in transforming healthcare delivery and enhancing patient outcomes through cutting-edge innovation and exceptional care. This is an opportunity to be part of a culture that values diversity, leadership, and professional growth. Engage in meaningful work that makes a difference, with a team that leads with empathy and expertise at the intersection of healthcare, technology, and service. Collaborate with a network of skilled professionals dedicated to pioneering advancements in medicine and improving community health.

Explore OU Health’s Employment Opportunities

OU Health is building a robust team to support and lead in its expansive healthcare network. The team is actively hiring for various positions that promise a dynamic work environment and substantial professional growth.

Innovate and Lead

At OU Health, innovation isn’t just a buzzword—it's the backbone of how the team approaches healthcare challenges. With a focus on continuous improvement and technology-driven solutions, employees are empowered to bring transformative ideas to life.

Develop Your Career

OU Health is committed to fostering the development of its team members through comprehensive training programs, leadership development opportunities, and continuous learning. Whether it’s advancing clinical skills or exploring administrative roles, OU Health supports ambitious professionals eager to advance their careers.

Benefits and Culture

Choosing a position at OU Health means more than just a job; it’s a step towards a rewarding career with competitive benefits, a supportive network, and a commitment to work-life balance. The company culture is built on collaboration, respect, and a shared vision of delivering exceptional healthcare.

Join the Team

Discover how your skills and passion for healthcare can contribute to the community. Explore job openings, read about the team’s experiences, and find a position that matches your career aspirations. OU Health is looking for passionate, curious, and driven team players.

Stay Connected

Stay informed about the latest in healthcare careers, insider perspectives, and industry-leading insights—all from the professionals at OU Health.

Prepare for Your Interview

Tailor your resume to highlight your most relevant experiences and prepare to discuss how your background aligns with the values and needs of OU Health. Personalize your interview approach to showcase your readiness to contribute to a team that’s at the forefront of healthcare innovation.

Networking and Professional Development

Engage with a network of healthcare professionals and gain access to exclusive employment opportunities and career-building events. OU Health encourages continuous professional engagement and networking to help its team thrive in their careers.

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