Topcon

Clinical Application Specialist

Topcon$80K — $110K *
US-AnywhereRemote in New Jersey, US
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree in health science or equivalent experience in project management
  • 3-5 years clinical experience in ophthalmology or optometry
  • Hands-on experience with device configuration and networking
  • Knowledge of ocular anatomy and general ophthalmic equipment
  • Strong communication and problem-solving skills

Responsibilities

  • Install and configure ophthalmic devices on-site at client locations
  • Train physicians, technicians, and support staff on device use
  • Manage follow-up training sessions as required
  • Collaborate with IT departments for system integration
  • Maintain documentation of training and system modifications
  • Prepare performance reports on clinical applications
  • Coordinate travel and schedules for installations and trade shows

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Life and disability insurance coverage
  • 401(k) plan with employer matching
  • Tuition reimbursement for further education
  • Paid time off, including holidays and personal/sick days
Full Job Description
The Clinical Application Specialist is responsible for on-site client installation, configuration, training and networking Topcon’s medical devices in ophthalmology, optometry, and primary care. This individual will deliver clinical training to doctors, technicians, and support staff. The candidate will develop strong clinical and product knowledge while working with client’s physicians and other personnel. They will also provide clinical guidance and product support and communicate with our customers remotely when not traveling. The primary territory for this Clinical Applications Specialist position will be Northern New Jersey but assignments may extend outside this territory depending upon the needs of the business. Job Duties: Clinical Responsibilities: • Device setup, configuration, networking and/or training end-users; physicians, technicians, and staff to become competent in the use of clinical hardware and software systems. • Communicate with end-users regarding training and installations expectations prior to appointment. • Preform or coordinate follow-up training activities with end-users if needed. • Work closely with Topcon and customer IT departments to ensure integration and functionality of device hardware and/or software clinical applications. • Stay up to date with the latest developments in clinical applications and recommend enhancements or upgrades as needed. • Support sales activity by performing product demos. • Support trade show activities by installing and configuring hardware and software systems. • Support Technical Support and Field Service Engineers for troubleshooting requests when necessary. Administrative: • Maintain accurate and detailed documentation of all training sessions, support activities, and system modifications. • Prepare and present regular reports on the usage, performance, and effectiveness of clinical applications. • Coordinate schedule and travel with client/end user for installs, demos, or trade shows • Complete mandatory reports. • Submit expense reports in a timely manner. Job Requirements: Education & Experience • Associate degree in health science and 2 to 4 years related experience and/or training managing cross-functional projects to successful conclusion; or equivalent combination of education and experience. • 3-5 years clinical experience in private or public ophthalmic environment as an Ophthalmic Photographer, Technician or Clinician • Hands on experience with configuration, installations, and networking • COA, CRA or OCT-C certification a plus Knowledge, Skills & Abilities: • General product knowledge of ophthalmic equipment preferred. • General knowledge of ocular anatomy and physiology. • Knowledge of computer hardware & software applications. • Knowledge of basic Windows applications. • Strong verbal and written skills; ability to write detailed reports. • Organized and able to prioritize workload. • Must be able to work independently and multitask. • Strong problem-solving abilities. • Must be able to work independently and/or within a team environment. • Valid driver’s license and use of a car. • Candidates must hold a valid passport and/or REAL ID compliant identification • Must be able to lift 300lbs • Travel is 90% and the candidate must be located near an airport in New Jersey. Base Pay: Expected Base Pay Range: $80,000 to $110,000 Annualized The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule. Car Allowance Eligible: In addition to base pay, compensation for this position includes eligibility for a $350 monthly car allowance. Benefits*: Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements. Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant’s sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process. *Topcon time off policies can vary between exempt or non-exempt. For hourly (“non-exempt”) employees, we offer personal paid time off which accrues in accordance with local standards. For salaried (“exempt”) employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.

About Topcon

Topcon Corporation is a Japanese electronics company that specializes in the manufacture of optical and positioning equipment. The company was founded in 1932 and is headquartered in Tokyo, Japan. Topcon produces a range of products, including surveying instruments, GPS systems, machine control systems, and ophthalmic instruments. The company has operations in over 80 countries and employs over 5,000 people worldwide. Topcon is listed on the Tokyo Stock Exchange and has a market capitalization of over $2 billion.
Learn more about Topcon
Size
5,248 employees
Industry
Founded
1994
NASDAQ

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