EPIC Analyst Enterprise

Children's of Alabama

$70K — $95K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Excellent communication skills
  • Strong analytical abilities
  • Highly organized with project management skills
  • Exceptional customer service skills
  • EPIC application experience preferred
  • Bachelor's degree or equivalent experience preferred
  • Experience in application testing and related fields

Responsibilities

  • Configure workflows and support EPIC applications and other systems
  • Participate in upgrades and modifications of applications
  • Research and resolve system issues, escalate as needed
  • Assist in training users on software applications
  • Collaborate with departments to ensure system satisfaction
  • Contribute to ongoing projects to enhance IT functionality
  • Provide customer service to improve patient care processes

Benefits

  • Full-time work schedule on weekdays
  • Day shift hours for work-life balance
  • Opportunity to work in a healthcare setting
  • Enhancement of professional skills in IT and healthcare
  • Chance to contribute to improved patient care
Full Job Description
In Information Technology Enterprise at Main Campus Park Place North

Work schedule will be Full-time on the Day Shift, Full-time M-F.

Summary:

The Application Analyst will serve as an intermediate level functional expert and is responsible for the workflow configurations, support, and any on-going build efforts including upgrades, and modifications for EPIC and other applications required by the healthcare system. This position will also be responsible for specific aspects of assigned projects, will research system problems, refer problems as required to vendors, assist in training users on assigned software and will work with various departments to ensure satisfaction with their systems. The Application Analyst provides outstanding customer service and contributes to the organization's mission of utilizing information technology to improve patient care and ensure revenue integrity.

Credentials with Equivalent Qualifications:

  • Excellent communication skills
  • Strong analytical skills
  • Well organized with the ability to manage multiple projects and meet deadlines
  • Provide excellence in customer service under all circumstances
  • EPIC Application implementation, troubleshooting, and support experience preferred


Education with Equivalent Qualifications:

  • Bachelor's degree or equivalent experience, preferred


Nonessential:

* High School Diploma Graduate or Equivalent

Experience with Equivalent Qualifications:

  • Application testing experience
  • Related clinical or business experience
  • EPIC certification - specific to the role, preferred

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