EOC Operator

Leidos Holding$59K — $106K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Active SECRET security clearance; TOP SECRET preferred.
  • 3+ years in EOC, command post, CBRNE setting, or crisis management.
  • Ability to work flexibly outside standard hours as needed.
  • Strong prioritization and task execution skills in high-pressure situations.
  • Excellent verbal and written communication with technical staff.
  • Quick learner of specialized software tools related to emergency operations.

Responsibilities

  • Monitor all CBRNE network activity in the EOC.
  • Resolve technical issues and respond to customer queries via phone.
  • Route calls to technical specialists when necessary.
  • Perform complex tasks using advanced techniques in emergency operations.
  • Maintain policies and procedures for emergency response and recovery operations.
  • Maintain knowledge of technology supporting the EOC and response procedures.
  • Adapt to changing job duties and training requirements based on customer needs.

Benefits

  • Flexible work schedule, accommodating varying workload demands.
  • Opportunity to work in a high-stakes emergency operations environment.
  • Professional development through experience with diverse technologies and crisis situations.
Full Job Description
This position will monitor all Chemical, Biological, Radiological, Nuclear and Explosive (CBRNE) network activity in a government Emergency Operations Center (EOC). Candidate will be responsible for resolving technical problems and answering queries by telephone in support of internal and/or outside customer computer hardware, software, and network devices. May route calls to technical specialists. Candidate will be responsible for performing a wide variety of nonstandard complex tasks using advanced techniques and requiring knowledge of CBRNE disciplines. Maintains policies and procedures for specific emergency response, continuity planning and disaster recovery operations. Maintain a working knowledge and understanding of the technology used in supporting the EOC and response procedures. Candidate must understand daily, monthly, and annual job duties/training requirements may change as the needs of the customer change. Candidate must pass an annual EOC assessment and maintain customer approval to work independently.

Candidate must be able to follow written and oral instructions regarding operational procedures in an EOC environment and carry out tasks with minimal supervision and oversight. Demonstrate the ability to perform all duties in a tactful and professional manner during high stress emergency situations; clear communication and technical writing skills, proficient in Microsoft Windows Operating Systems, Microsoft applications suite and web-based application environments. Candidate must demonstrate the ability to manage information between multiple organizations over numerous communications vectors such as phone lines, software interfaces and web-based tools during emergency operations. Candidate must be able to combine communication and problem-solving skills when dealing with representatives from various organizations and information sources during emergent and non-emergent conditions.

Basic Qualifications
  • Must have active SECRET security clearance. TOP SECRET preferred.
  • Three (3) or more years of experience in an EOC, command post environment, CBRNE environment, crisis management center, or public safety answering point.
  • Must be able to work a flexible schedule outside of the standard 9:00 a.m. - 5:00 p.m. hours when the workload dictates doing so.
  • Demonstrate ability to effectively prioritize and execute tasks appropriately and efficiently in a high-pressure environment.
  • Ability to communicate and interact with technical staff at all levels verbally and in writing in a team-based environment.
  • Ability to quickly learn and assimilate specific customized software tools and products in support of the emergency operations center, including the following categories of tools: Geographical Information System (GIS), video camera displays, emergency notification systems, device-specific displays, atmospheric plume models and displays, and building architectural displays.


Preferred Qualifications
  • 6 years of emergency services or CBRNE experience, or 2 years of experience with a relevant bachelor's degree (STEM, Homeland Security, Emergency Management).
  • HAZWOPER training and/or certification.
  • Experience with decision support software and/or network management software.
  • NIMS ICS300 & ICS400 certifications or FEMA Basic Academy.

Original Posting:
August 5, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:
Pay Range $59,150.00 - $106,925.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos Holding

Leidos Holding Careers

Joining Leidos Holding presents an unparalleled opportunity to advance one's career with a leader in innovation and technology. The company offers a plethora of job opportunities aimed at fostering professional growth and development in a diverse and inclusive environment.

Explore Career Opportunities

Leidos Holding is actively seeking skilled professionals who are passionate about leveraging their expertise to drive innovation and leadership in their fields. With a variety of open positions, Leidos Holding provides a platform for individuals to challenge themselves in a dynamic work environment.

Innovation and Professional Growth

At Leidos Holding, innovation is at the core of everything they do. Employees are encouraged to think creatively and push boundaries. The company supports this drive for innovation through comprehensive professional development and diversity training programs that are designed to enhance skills and foster leadership.

Commitment to Diversity and Inclusion

Leidos Holding is committed to creating a workplace where diversity is not only recognized but celebrated. With a culture that values and promotes diversity, Leidos Holding ensures that all team members have the opportunity to contribute, learn, and grow.

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For those starting their career, Leidos Holding offers internship programs that provide a robust foundation in the industry. Internships are a great way to develop essential skills, gain valuable work experience, and build professional networks.

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Employees at Leidos Holding enjoy a range of benefits designed to support their professional and personal lives. The company culture is built on a foundation of respect and integrity, providing a supportive and collaborative environment where every team member is valued.

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Leidos Holding encourages its employees to engage in networking within the company to discover new opportunities for career advancement. The leadership team at Leidos Holding is dedicated to supporting employees in their career paths with ample opportunities for networking and growth.

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