Overview

 

Enterprise Systems Program Delivery Manager

(Remote)

 

 

Responsibilities

About the Role 

• Type: Full-Time, Salaried

• Compensation: $134,000 - $202,000, 20% incentive bonus

• Location: Fully Remote (must be located in the United States)

• Hours: Full-Time, Days

• Benefits Offered: Medical, dental, vision, paid time off, paid holidays, 401(k) with company matching, voluntary life insurance, short-term disability, long-term disability, employee assistance program, health savings account, flexible spending accounts, and additional voluntary benefits.

Position Summary: 

The Manager, Enterprise Systems & Program Delivery is a hands-on project and program leadership role responsible for driving the execution of enterprise technology initiatives that support key business functions. This role independently owns and delivers projects end to end as a strong collaborator, while also supporting the Director on larger, more complex, cross-functional initiatives by managing workstreams, coordinating dependencies, and maintaining delivery rigor. 

The ideal candidate brings solid project management fundamentals, strong organizational and communication skills, and a working knowledge of enterprise systems and integrations. They will manage day-to-day execution, track and report on progress, and serve as a reliable partner to business and technical stakeholders throughout the project lifecycle — from planning through implementation and post-go-live support. 

Key Responsibilities: 

Project & Program Delivery 

• Independently plan, manage, and deliver enterprise systems projects from initiation through close, ensuring on-time, in-scope delivery. 

• Support the Director on larger, more complex initiatives by owning defined workstreams, deliverables, or project phases. 

• Develop and maintain project plans, schedules, RAID logs, and status reports, escalating risks and issues as needed. 

• Apply Agile, Waterfall, or hybrid methodologies as appropriate to the initiative, adapting delivery approach to project needs. 

Enterprise Systems Support & Coordination 

• Partner with Legal, Procurement, and various system owners and technical teams to support the performance and continuous improvement of enterprise systems (e.g., ERP, HCM, CRM, scheduling and dispatch platforms). 

• Coordinate with the enterprise integrations team on system interoperability and data flow for assigned projects. 

• Help capture and document business requirements, workflows, and system configurations to guide development teams. 

Stakeholder Communication & Reporting 

• Facilitate regular status meetings, working sessions, and stakeholder check-ins for assigned projects. 

• Prepare clear, accurate project status reporting for leadership visibility, rolling up into broader PMO and portfolio reporting. 

• Maintain accountability across internal teams and external vendors on assigned deliverables and timelines. 

Testing, Implementation & Adoption 

• Lead and facilitate discovery sessions with business and technical teams to gather requirements and document system needs. 

• Coordinate and support UAT and QA activities, tracking defects and driving resolution through go-live. 

• Assist in developing training materials and change communications to support user adoption. 

• Provide post-implementation support and monitor early adoption, escalating systemic issues to the Director. 

PMO Process & Continuous Improvement 

• Follow and help refine PMO tools, templates, and standard processes for project tracking and reporting. 

• Contribute to lessons-learned reviews and identify opportunities to improve delivery consistency across projects. 

Qualifications

 

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field (or equivalent experience). 

• 3–5 years of experience in project management, business systems analysis, or IT delivery, ideally within an enterprise PMO environment. 

• Demonstrated experience managing project timelines, resources, and stakeholder communications independently. 

• Working knowledge of enterprise application architecture, integrations, or healthcare operations systems is a plus. 

• Strong written and verbal communication skills, with the ability to translate technical detail for non-technical stakeholders. 

• Proficiency with project management tools and methodologies (e.g., Agile, Scrum, Waterfall, hybrid); PMP, CSM, or similar certification preferred but not required. 

• Comfortable managing multiple concurrent priorities in a fast-paced, matrixed organization. 

 

Our Culture:

• We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
• We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
• We encourage and celebrate collaboration.
• We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.

 

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