Enterprise Solutions Consultant

TCP Software

$92K — $110K *
Plano, TX 75025In-Person
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in a customer-facing Solutions Consulting/Sales Engineer role, ideally in SaaS
  • Strong verbal and written communication skills for leading product demos
  • A problem-solver mindset with proactive and creative solutions
  • Experience with technical integrations and familiarity with workforce management tools
  • Knowledge of AI tools and their application to facilitate sales and workforce management
  • Bachelor's degree from an accredited institution
  • Collaborative team player, willing to assist colleagues

Responsibilities

  • Operate under the guidance of an SC Manager/Team Lead to learn the role
  • Demonstrate growing independence in software demonstrations and identifying client business pains
  • Support demos and deal management with minimal complexity
  • Develop demo plans while collaborating closely with SC Manager/Team Lead
  • Gradually transition from novice to an individual contributor within the team
  • Manage and respond to RFPs, RFIs, and security questionnaires alongside sales, product, and legal teams

Benefits

  • 20 Days of PTO and 13 companywide holidays
  • 8 hours of paid volunteer time
  • Comprehensive health benefits (Health/Dental/Vision/401K)
  • Employee Choice Benefit
Full Job Description
TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.

As a Solution Consultant I, you will:
  • Operate under the tight direction of an SC (Solution Consultant) Manager/Team Lead to learn the basics of being a Solution Consultant, setting priorities and goals while learning and growing technically
  • Grow capabilities to strengthen independence demoing software and being able to identify business pains of prospects.
  • Under close guidance of an SC Manager/Team Lead, support demos/deal of minimal complexity
  • Demonstrate an ability to understand business pains of prospects and develop a demo plan while also paired with an SC Manager/Team Lead
  • Starts as a novice, gradually becoming a growing individual contributor within the team
  • Review, complete, and manage responses to RFPs (requests for proposal), RFIs, and security questionnaires, partnering with sales, product, and legal to deliver accurate, on-time submissions


Requirements
  • 5+ years of experience in a Solutions Consulting/Sales Engineer customer-facing role, preferably in SaaS
  • A passion for technology and a curiosity to understand the marketing and communications technology landscape and technical integrations
  • Strong verbal and written communication skills and ability to lead value-focused product demonstrations and handle customer questions and objections
  • A problem-solver mentality with the ability to address matters proactively, produce creative solutions, implement feedback, and plan for future
  • Cross-departmental collaboration skills and are a team player who steps up when others need help
  • Experience with technical integrations
  • A bachelor's degree from a four-year accredited college/university
  • Experience selling, implementing, integrating, or using any of the many TCP software offerings Familiarity with workforce management tools
  • Exposure to AI tools and how they apply to sales and workforce management, with an interest in using them to work more efficiently


Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • This role requires 30% travel time.


Benefits
  • Competitive salary
  • 20 Days of PTO (Paid Time Off) and 13 days of companywide holidays
  • 8 hours to volunteer and impact the community
  • Comprehensive benefits (Health/Dental/Vision/ 401K)
  • Employee Choice Benefit

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