Enterprise Sales Leader - ServicesWhy We Have This RoleQualtrics empowers leading Services brands to transform frontline operations, customer loyalty, and brand perception through data-driven insights. We enable enterprise organizations to make high-impact decisions by leveraging our Experience Management platform and AI capabilities across locations, digital channels, and supply chains. We are seeking a seasoned North America Enterprise Sales Leader for Services to drive net-new logo acquisition and commercial growth within this critical vertical.
How You'll Find Success- Drive aggressive ARR growth across top-tier Services accounts leveraging SaaS and Generative AI offerings.
- Formulate and execute tailored vertical go-to-market strategies targeting key decision-makers across CX, Brand, Operations, and HR domains.
- Demonstrate a proven ability to originate, negotiate, and close complex, multi-year, seven-figure enterprise land-and-expand deals.
- Cultivate a high-performing enterprise sales culture rooted in value-based selling, strategic account mapping, and executive engagement.
- Exhibit deep commercial acumen across modern SaaS deal structures, pricing models, and competitive positioning within the Services sector.
How You'll Grow- Scale high-visibility enterprise GTM initiatives with executive exposure that directly shape the growth of our Services vertical.
- Serve as a key domain thought partner, translating emerging Services market trends into actionable platform solutions.
Things You'll Do- Lead and coach a team of 4-6 Enterprise Sales Leaders and 20+ Account Executives focused exclusively in the Services sector.
- Guide reps on complex, solution-oriented sales cycles, executive pitch development, pipeline generation, and precise sales forecasting.
- Act as an executive sponsor on major strategic opportunities, maintaining relationships with C-level stakeholders at target accounts.
- Drive rigorous pipeline management and deal-closing strategies to ensure consistent quarterly revenue execution and market penetration.
- Collaborate cross-functionally with Solution Engineers, Product Management, and Marketing to tailor GTM plays for Services nuances.
What We're Looking For On Your Resume- 10-15+ years of enterprise SaaS sales and commercial leadership experience, with direct focus or leadership in the Services sectors.
- Consistent track record of leading second-line or high-impact sales teams to exceed multi-million dollar new-business quotas.
- Proven ability to close high-ticket, seven-figure software transactions with complex, matrixed enterprise buyers.
- Bachelor's or advanced degree in business, technology, or a related field.
- Exceptional communication, executive presentation, and consultative storytelling capabilities.
What You Should Know About This Team- We maintain a high-octane, results-driven culture focused on aggressive market expansion and sales excellence.
- Winning major enterprise brands and delivering clear, measurable business value are core to our team's identity.
- The operating environment is fast-paced and dynamic, demanding strong strategic focus and relentless prioritization.
- Innovation, continuous learning, and sharing best practices across the vertical team are highly encouraged and expected.
Our Team's Favorite Perks and Benefits- Opportunity to shape the go-to-market strategy for enterprise-defining Services partnerships.
- Work with a world-class team driving innovation in experience management and Generative AI.
- Competitive compensation, uncapped earning potential, and strategic career advancement opportunities.
- Hybrid work model designed to foster impactful collaboration alongside flexible remote work capabilities.
The Qualtrics Hybrid Work Model: While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote
